Sprinklr, Inc. (CXM)
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- Business Wire
Sprinklr Announces 120 New Customer Service and 25 New AI Innovations to Elevate Omnichannel Customer Service
NEW YORK, March 22, 2023--Sprinklr (NYSE: CXM) today announced the winter release (v. 18.2) of its unified customer experience management (Unified-CXM) platform for modern enterprises. Release 18.2 includes more than 650 new features and innovations for the four Sprinklr product suites. For this release, Sprinkr is especially focused on continued momentum and innovation in the customer service space with 120 new CCaaS features and 25 new AI features for the Sprinklr Service product suite (former
- Business Wire
Sprinklr Named a Leader in the 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms for the Fourth Consecutive Year
NEW YORK, March 17, 2023--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the fourth year in a row.
- Business Wire
Sprinklr Study Finds 60% of Brands Struggle with Ineffective AI for Customer Service
NEW YORK, March 14, 2023--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the results of a new research report created in partnership with Customer Contact Week (CCW) Digital, Outsmarting Adversities | Customer Service Trends & Opportunities, which revealed alarming statistics for customer service teams and brands.
