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Netflix users warned of new ‘last reminder’ scam

Netflix on phone and scam phishing email
Netflix customers have been hit with a new email phishing scam. (Source: Getty/MailGuard)

Aussies are being warned of a new email phishing scam that targets Netflix users and attempts to steal their financial and personal information.

Email security company MailGuard intercepted the scam and is warning Aussies to delete the email immediately and not click on any links.

The subject line of the email reads “Last reminder!” and claims to be sent from Netflix, using Netflix branding.

It tells users they need to validate their billing information within the next 48 hours, or their membership will be suspended.

The user is then asked to click a button that says “Verify Now”.

“Clicking the button to verify their account details directs the customer to a phishing site, which looks quite similar to the login page used by Netflix,” MailGuard said.

“The background shows a number of different titles that are available on Netflix, although a key difference is that the names of the movies and shows are written in French.”

Netflix email phishing scam.
The email claims to be sent from Netflix and uses Netflix branding. (Source: MailGuard)

The URL includes “myaccount-netflix” and it is not associated with the streaming platform.

Users are then asked to give their email address or phone number, and their Netflix account password.

On the next page, the user is asked to update their credit card details and give their name, card number, expiry date and CVV.

Netflix scam phishing email
Users are taken to a phishing site which looks similar to the login page used by Netflix. (Source: MailGuard)

The scammers then ask for more personal information, including the user’s full name, address, phone number, zip code and email.

Recipients are asked to enter a one-time password to verify the transaction. An error message then appears, warning the password is wrong or expired and says the user’s credit card will be blocked after three incorrect attempts.

‘Delete it immediately’

MailGuard is urging Aussies to delete the email immediately and to not click on any links.

“Providing your personal details can result in your sensitive information being used for criminal activity,” it said.

Netflix has said it will never ask you to enter your personal information in a text or email, including credit or debit card numbers, bank account details and Netflix passwords.

It will also never request payment through a third-party vendor or website.

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