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Aussies warned about myGov, Medicare ‘rebate’

A composite image of a medicare sign on the exterior of a building and a. myGov scam email.
Aussies have been warned about a new scam email purporting to be from medicare or myGov. (Source: Getty/MailGuard)

Aussies are being warned to be vigilant about an email claiming they are owed a rebate from myGov or Medicare.

Services Australia said it was aware of an email claiming to be from Medicare or myGov, asking Australians to update their Electronic Fund Transfer (EFT) details to get a payment.

But Services Australia warned the email was a scam and told Aussies not to click any links.

“You may have recently got an email to advise you have pending payments or a rebate owed,” Services Australia said.

“The email asks you to update your EFT details with Medicare or myGov.

“This email is a scam.”

Services Australia said the email may ask you to click on a link to access a web form, but clicking the link would redirect the victim to a fake myGov website designed to steal personal information and bank details.

“It may tell you that your information is being transferred securely. This is a trick to gain your trust and get you to click on the link,” Services Australia said.

“We’re seeing an increase in myGov scams and encourage you to be wary of unexpected contact.”

Services Australia said Aussies should only ever log into their myGov account by going through the official website on a trusted web browser.

“Never click on links or web forms within an email or text message,” it said.

What to do if you get the scam email

If you get a suspicious email, there are steps you can take to protect yourself and report the scam.

You should call the Scams and Identity Theft Helpdesk straight away, if you have done any of these:

  • Clicked on a link or opened an attachment in a suspicious email

  • Given someone you don’t know your myGov or other personal details

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