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SoftBank Corp. (SFBQF)

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12.460.00 (0.00%)
At close: 09:37AM EDT
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  • Bloomberg

    SoftBank’s Masayoshi Son Is Ready for Next Big Bet After Hiatus

    (Bloomberg) -- SoftBank Group Corp. founder Masayoshi Son declared he’s ready to swing for the fences when he makes his next big tech bet, suggesting the Japanese conglomerate is on the cusp of making a major investment in AI.Most Read from BloombergCar Dealerships Across US Halt Services After CyberattackPutin’s Hybrid War Opens a Second Front on NATO’s Eastern BorderHedge Fund Talent Schools Are Looking for the Perfect TraderWhat to Know About the Deadly Flesh-Eating Bacteria Spreading in Japa

  • Reuters

    SoftBank Corp aims to help call centre workers by 'softening' angry customer calls with AI

    Dealing with irate customers can be extremely stressful for call centre workers but Japan's SoftBank Corp thinks it has a solution: artificial intelligence-enabled software that softens the tone of customers' voices. "We are working on the development of a solution that can convert the customer's voice into a calm conversational tone and deliver it to workers using AI-enabled emotion recognition and voice processing technology," SoftBank said in a press release on Wednesday. "With this solution, we aim for good relationships with customers to be maintained through sound communication while ensuring the psychological welfare of workers."

  • Yahoo Finance UK

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