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myGov unveils massive change

New-look myGov website overlayed with the old myGov website.
the myGov website has had an overhaul. (Source: Services Australia)

The myGov website has had a facelift, with the Government revealing the new look this week.

Minister for Government Services Bill Shorten said the changes were just the first step in making government services easier to use, with work underway on creating a new myGov app as well.

The myGov website has changed colour from green to blue, as part of a broader upgrade.

The upgrade to myGov online includes a different layout, which will make it easier for people to see their inbox messages and linked services from their home page when they sign in.

Shorten said the updates were the precursor to a new myGov app that would be delivered soon.

“The myGov online portal is Australia’s largest authenticated platform, with more than 25 million active linked accounts and an average of 1 million sign-ins each day,” Shorten said.

“The pandemic showed us the importance of having excellent connections with government services online and these upgrades will immediately give Australians more options when using the site.”

Shorten said the refreshed website was just the beginning.

“We want Australia’s government services online to be the world’s best, and the app - to be delivered soon - will further boost and simplify the user experience,” he said.

“The latest upgrades to the myGov website means it has the flexibility to adapt to meet people’s information needs and preferences into the future.”

Shorten said users would also be able to connect to Government services based on events that occured in their lives.

“The initial topics include raising kids, changes in living arrangements, ageing, work, education and health and disability, with more topics and information to be added soon,” Shorten said.

“They don’t need to set up a new account, download anything or set anything up. People can use their current details to securely sign in, and all their personal information and linked services will be there.

“Improving myGov will be an ongoing process and there’s more to come, but for people who choose to use online services, these initial changes will help make using myGov a better experience.”

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