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‘Delete immediately’: Convincing Netflix scam takes your card details

Lucy Dean
Pictured: Woman receives scam email, screenshot Netflix scam email. Images: MailGuard, Getty
If you receive this email, don't click the link. Images: MailGuard, Getty

Streaming giant Netflix has been impersonated by cybercriminals hoping to score unsuspecting users’ card details.

Cybersecurity firm MailGuard has issued an alert over the threat, which warns Netflix users that their subscription has been ‘cancelled’ before prompting victims to ‘reactivate their subscription’ and hand over their details.

However, there are a number of signs that this is a scam, namely the greeting and words at the bottom of the email written in French.

The email also includes a few suspicious sentences, including: “We have never been able to solve the payment problem”, and “We would obviously be very happy to be here”.

Image: MailGuard
Image: MailGuard

However, the scam also uses Netflix branding and imagery to appear legitimate.

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And once victims click in to ‘reactivate’ their subscriptions, the following pages also appear legitimate.

Image: MailGuard
Image: MailGuard

“MailGuard urges all recipients of this email to delete it immediately without clicking on any links,” MailGuard said.

“If you see an email from Netflix, please exercise caution and make sure it is a legitimate communication before you open it.”

Image: MailGuard
Image: MailGuard

MailGuard said that as a general rule, email users should avoid clicking links in emails that have poor English, don’t use your name, ask you to download files, or are from businesses you weren’t in contact with or using.

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