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Mass Telstra break-ins may affect your NBN, phone, broadband service

Telstra copped 26 break-ins to its exchange buildings in Sydney. (Source: WILLIAM WEST/AFP/Getty Images)

A spree of break-ins at 26 Telstra exchange buildings – which house broadband, telephone and NBN wires – could have an adverse impact on Telstra services.

First reported by ABCmore than two dozen Telstra exchange buildings in Sydney were vandalised, and a number of buildings have been closed due to safety concerns over exposed live wires.

“Telstra has experienced break-ins at a number of exchanges across the greater Sydney area,” a Telstra spokesperson told Yahoo Finance.

Telstra has ramped up security after the break-ins, but did not say which sites were vandalised.

“All exchange sites are currently operational,” the spokesperson said.

“However, some of these sites will have access restricted or be temporarily closed to all Telstra staff, contractors and customers until inspections have been completed and any safety issues are resolved.”

The closure of some of these sites might impact services in the future, the spokesperson added.

“Security of our exchanges remains a priority and we are implement[ing] additional security measures across our facilities as a result.”

The telco is working with NSW Police to investigate the break-ins and “assist in capturing the offenders”, but are unable to provide further information as investigations are ongoing.

In a statement, a NSW Police spokesperson said: “Police are working with the company to assess the damage at each site and ensure it does not pose a safety risk to the community, nor impact on their services.”

Anyone with information on the matter are being urged by NSW Police to contact Crime Stoppers on 1800 333 000.

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