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Popular app outage sends millions of remote workers into meltdown

Slack's outage sent workers into a tailspin. Images: Getty, Slack, Twitter
Slack's outage sent workers into a tailspin. Images: Getty, Slack, Twitter

Popular workplace messaging app Slack went down on Wednesday morning, sending millions of remote workers into a tailspin.

The app is used by workers to communicate, share files and collaborate with colleagues.

Slack reported having 12.5 million users as of March 2020 as offices shut down and employees around the world took up remote work to prevent the spread of coronavirus.

The company confirmed the mass outage at 9:53am, saying users were reporting “general performance issues” including message sending failures and timeouts.

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“We’re working to get things back to normal as quickly as possible and will provide an update shortly.”

The website also suffered an outage, delivering a 503 error message.

According to Down Detector, connectivity issues began around 9:30am AEST.

However the service was back up and running by 10:40am AEST.

But that didn’t stop frustrated workers from poking fun at the service’s mass outage.

Many shared how they tried to tell colleagues about the Slack outage on Slack, only to - unsurprisingly - fail.

Others noted that they were only just learning about the less popular Google suite chat service.

But others were concerned that the Slack outage was an attack.

However, most reflected that the Slack outage was an opportunity to rest or get some work done.

“Honestly, this Slack outage is so refreshing and liberating. Take your time, you guys,” one user said.

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