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ServiceNow (NOW) Q1 Earnings Top Estimates, Revenues Rise Y/Y

ServiceNow NOW reported first-quarter 2023 adjusted earnings of $2.37 per share, which beat the Zacks Consensus Estimate by 16.18% and jumped 37% year over year.

Revenues of $2.10 billion beat the consensus mark by 0.34% and increased 21.7% year over year. At constant currency (cc) revenues increased 24.5%.

Subscription revenues improved 24.1% year over year to $2.02 billion. Professional services and other revenues decreased 20.9% year over year to $72 million.

ServiceNow has been benefiting from the rising adoption of its workflows by enterprises undergoing digital transformation. The company had 1,682 total customers with more than $1 million in annual contract value at the end of the first quarter.

The renewal rate was 98% in the reported quarter, unchanged year over year.

ServiceNow, Inc. Price, Consensus and EPS Surprise

 

ServiceNow, Inc. Price, Consensus and EPS Surprise
ServiceNow, Inc. Price, Consensus and EPS Surprise

ServiceNow, Inc. price-consensus-eps-surprise-chart | ServiceNow, Inc. Quote

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At the end of the first quarter, the current remaining performance obligations (cRPO) were $7.01 billion, up 23% year over year. On a constant currency basis, cRPO increased 25%.

Remaining performance obligations, on a constant currency basis, rose 24% year over year to $14 billion after adjusting for forex.

Operating Details

In the first quarter, the non-GAAP gross margin was 82.8%, which expanded 20 basis points (bps) on a year-over-year basis.

The subscription gross margin of 85.7% contracted 80 bps year over year. The professional services and other gross margins were 2.8% compared with the year-ago quarter’s figure of 14.3%.

Total operating expenses, on a non-GAAP basis, were $1.51 billion in the reported quarter, up 19.6% year over year. As a percentage of revenues, operating expenses decreased 130 bps on a year-over-year basis.

ServiceNow’s non-GAAP operating margin expanded 100 bps on a year-over-year basis to 26.3%.

Balance Sheet & Cash Flow

As of Mar 31, 2023, the company had cash and cash equivalents, and short-term investments of $4.91 billion compared with $4.28 billion as of Dec 31, 2022.

In the reported quarter, cash from operations was $902 million compared with $1.16 billion in the previous quarter.

ServiceNow generated a free cash flow of $737 million in the reported quarter, down from the $770 billion reported in the prior quarter.

Guidance

For second-quarter 2023, subscription revenues are projected between $2.040 billion and $2.045 billion, suggesting a year-over-year improvement of 23-23.5% on a GAAP basis. At constant currency, subscription revenues are expected to grow 23.5-24%.

cRPO is expected to grow 22.5% year over year on a non-GAAP basis and 23% on a GAAP basis.

ServiceNow expects the non-GAAP operating margin to be 23%.

For 2023, the company expects subscription revenues of $8.470-$8.520 billion, which suggests a rise of 23-23.5% over 2022 on a GAAP basis. At constant currency, subscription revenues are expected to grow between 23% and 23.5% over 2022.

ServiceNow expects the non-GAAP subscription gross margin to be 84% and the non-GAAP operating margin to be 26%. Moreover, the free cash flow margin is expected to be 30%.

Zacks Rank & Stocks to Consider

Currently, ServiceNow has a Zacks Rank #3 (Hold).

The company’s shares have underperformed the Zacks Computer & Technology sector year to date. While NOW shares have gained 17%, the Computer & Technology sector has grown 16.4%.

Asure Software ASUR, Fortinet FTNT and Cambium Networks CMBM are some better-ranked stocks that investors can consider in the broader sector. All three sport a Zacks Rank #1 (Strong Buy). You can see the complete list of today’s Zacks #1 Rank stocks here.

Asure shares have gained 41.2% year to date. ASUR is set to report its first-quarter 2023 results on May 8.

Fortinet shares have gained 29% year to date. FTNT is set to report its first-quarter 2023 results on May 4.

Cambium shares have declined 33.3% year to date. CMBM is set to report its first-quarter 2023 results on May 8.

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