Yahoo Finance NAB customers warned over text message: 'Paused for security'
NAB customers are being targeted by scammers who claim to work for the major bank.
NAB is warning customers about a new scam text message doing the rounds, which appears to be sent by the bank.
In the fake text message, the scammer claims a transfer has been scheduled or paused from the customer’s account and asks them to call a number if they don’t recognise the transaction.
The scammers try to trick the recipient by making the text messages appear to come from ‘NAB’. They are using a ‘spoofing’ technique to make the fake messages appear legitimate in the recipient’s phone.
Also read: NAB issues warning to Aussies: 'Take this urgent step'
Also read: NAB customer transfers entire $17,436 savings to scammer
Also read: Westpac releases real-life scam call to warn customers: ‘If in doubt, hang up’
“These SMSs might appear to come from NAB’s phone numbers, or appear in the same thread as legitimate messages from NAB or from ‘NAB Fraud’,” NAB told customers on Facebook.
“If an SMS directs you to call a phone number you aren’t sure is legitimate, stop, think and protect yourself. Take a couple of minutes to look up the bank’s publicly available phone number on its website before proceeding.”
If you call the scammers, they may claim there is an issue with your account and that your money needs to be transferred to a new account to “keep it safe”. NAB said it would never ask you to do this.
“Do not transfer the funds. Your money is safe where it is,” NAB warned.
“If you receive a call or text message of this nature, do not agree to transfer any money or provide any information.”
If you received a fake text message, NAB said you could report it to phish@nab.com.au. Do not provide any information and delete the message afterwards.
NAB has been working with the telecommunications industry to stop these fake texts from being sent in the same thread as legitimate messages from the bank.
Aussies have already lost $2.9 million to phishing scams this year, with phone and text messages the most common methods of attack.
Follow Yahoo Finance on Facebook, LinkedIn, Instagram and Twitter, and subscribe to our free daily newsletter.
