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Jones Lang Lasalle Inc (JLL) Q1 2019 Earnings Call Transcript

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Logo of jester cap with thought bubble.

Image source: The Motley Fool.

Jones Lang Lasalle Inc (NYSE: JLL)
Q1 2019 Earnings Call
May. 7, 2019, 9:00 a.m. ET

Contents:

  • Prepared Remarks

  • Questions and Answers

  • Call Participants

Prepared Remarks:

Operator

Good day, and thank you for standing by. Welcome to Jones Lang LaSalle Incorporated First Quarter 2019 Earnings Conference Call. For your information, this conference call is being recorded.

I would now like to turn the conference over to Karen Samhat, Senior Vice president of Investor Relations. Please go ahead.

Karen Samhat -- Senior Vice President, Investor Relations

Thank you, operator. Good morning, and welcome to our First Quarter 2019 Conference Call for Jones Lang LaSalle Incorporated. Earlier this morning, we issued our earnings release, which is available on the Investor Relations section of our website, along with the slide presentation intended to supplement our prepared remarks. Please visit ir.jll.com. During the call, we will reference certain non-GAAP financial measures, which we believe provide useful information for investors. We include reconciliations of non-GAAP financial measures to GAAP in our earnings release and supplemental slides.

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As a reminder, today's call is being webcast live and recorded. A transcript of this conference call will also be posted on our website. Any statements made about future results and performance, plans, expectations and objectives are forward-looking statements. Actual results and performance may differ from those forward-looking statements as a result of factors discussed in the Annual Report on Form 10-K for the fiscal year ended December 31st, 2018 and in other reports filed with the SEC. The Company disclaims any undertaking to publicly update or revise any forward-looking statement.

And with that I would like to turn the call over to Christian Ulbrich, our Chief Executive Officer, for opening remarks.

Christian Ulbrich -- President and Chief Executive Officer

Thank you, Karen. And welcome everyone to this review of our first quarter results. Joining us today for her first earnings call, is Stephanie Plaines, who became our new Chief Global Financial Officer at the end of March. Stephanie joined our March investor call and has experienced a very fast and intense introductory program at JLL. I'm delighted to say that she is already very much up to speed and an integral part of our Company's leadership. As is usual for us on these calls, Stephanie will provide insights about our performance in a few minutes.

Let me summarize highlights for the quarter. Consolidated revenue and fee revenue increased by 11% and 6% respectively in local currency. Growth in fee revenue was predominantly organic led by continued excellent performance in our Americas Leasing business and a double-digit revenue increase in corporate solutions. We achieved record first quarter performance in our real estate services business. LaSalle's assets and the management reached a new high of $64.3 billion. Adjusted net income totalled $41.1 million for the quarter. Adjusted diluted earnings per share totalled $0.89. We continue to invest in and make progress on our digital strategy and platform transformation.

In April, we announced that Jeetu Patel has been nominated for election as an Independent Non-Executive Member of our Board of Directors at our 2019 Annual Meeting of Shareholders in late May. Jeetu is the Chief Product Officer and Chief Strategy Officer at Box, Inc. His expertise in emerging technologies will help us drive our leadership in digital and data solutions for real estate and in the innovative technology services we provide to our clients. And our Board of Directors approved a 5% dividend increase to $0.43 per share.

Turning to the global economic outlook, economic forecast point to a decline in the economic growth for the year to 3.2% from 3.6% in 2018. Our researchers believe that Q1 will be the softest quarter of the year while significant further slowing of the global economy looks to be limited, helping recession fears receipt. For details see slide 2 in the supplemental information document that posted in the Investor Relations section of jll.com.

Transaction in global real estate capital markets declined by 8% to $156 billion year-on-year, with trends (ph) actions taking longer to close as investors increased their underwriting discipline. Prime office capital value growth has gradually moderated over the past year to an analyzed rate of 5.5% across 30 major office markets.

In office leasing markets, gross leasing activity in the first quarter maintained the healthy pace of 2018 with global volumes across 96 markets up 2% versus a year ago to 113 million square feet. The global office vacancy rate fell to 11.1% in the first quarter, the lowest level of the current cycle despite elevated levels of new deliveries. Rental growth for prime office space has remained remarkably consistent over the past 18 months, trending at an annualized average of close to 4% across 30 global cities. On the whole then a very decent environment for commercial real estate which allowed us to continue to set new financial performance records in our Real Estate Services business.

Now let's turn to Stephanie for detailed comments.

Stephanie Plaines -- Chief Financial Officer

Thank you, Christian. And welcome everyone to the call. It's a pleasure to be here today to walk you through our first quarter 2019 results. As Christian outlined on a local currency basis, consolidated revenue and fee revenue increased 11% and 6% respectively, compared with first quarter 2018. This growth was led by continued exceptional performance and leasing and double-digit growth in corporate solutions, partially offset by decline in capital markets investment sales.

We are pleased by the growth in our advisory fees and on momentum and capital raising (inaudible) and as expected with our incentive fees and equity earnings return to a more normalized level. For the quarter, real estate service fee revenue growth was predominantly organic with roughly 10% of growth driven by recent acquisitions. As a reminder, we report service line and segment results, changes in local currency unless otherwise noted.

Consolidated Leasing fee revenue grew an impressive 22% for the quarter, the outcome of record first quarter performance in the Americas. This was especially noteworthy considering the 2% increase in global leasing market volumes. Our consolidated capital markets fee revenue declined 14% against first quarter 2018 primarily the result of reduced investment sales across all regions but most notably in EMEA. Global market investment sales volumes were down primarily as a result of EMEA market softness.

Our property and facility management fee revenue grew 10% for the quarter. Project and development Services grew 4% and our advisory and consulting grew 6%. From the margin perspective, we have provided additional information on Slide 5 of the supplemental materials and I will touch upon the highlights.

Adjusted EBITDA margin calculated on a fee revenue basis was 7.2% in US dollars for the quarter. The 120 basis point margin contraction was primarily the result of the sales normalized incentive fees and equity earnings. Strong leasing growth and continued cost management initiatives drove 70 basis points of margin expansion and real estate services inclusive of lower capital markets activity and continued investments.

Over the quarter, approximately 50% of the incremental investment spend within operating expenses was related to technology of which half was in support of upgrading platform and business line infrastructure. The remainder relates to client-facing innovation and investments expected to generate future returns.

Now turning to debt management, total net debt was $980 million at quarter end, reflecting an increase of $70 million for the first quarter 2018 and an increase of $690 million from year end. The quarterly increase against year-end reflects both, the annual timing of variable compensation paid which is larger due to outstanding 2018 performance and acceleration of certain trade payables related to our financial ERP conversion that is timing only.

For the quarter, net debt to trailing 12 month adjusted EBITDA was 1X, the leverage profile that maintains our investment grade balance sheet while providing liquidity to achieve our growth priorities including strategic M&A.

On March 19, we announced a definitive agreement to acquire HFF, a leading capital markets intermediary. The proposed acquisition is an exciting step in delivering our long-term strategic goals which we expect to generate high quality accretive earnings with a favourable margin profile within the first full financial year. For more information on this transformative acquisition, please see our HFF presentation materials and the S4 filing posted on our Investor Relations website.

Moving to our segment results, first quarter fee revenue in the Americas increased 15% over the prior year, growth was broad based except for capital markets with stellar performance and leasing. We achieved record first quarter leasing fee revenue with growth of 29% compared with 2018. The Northwest, Mid-Atlantic and New York markets together with larger deal sizes drove this outstanding performance. Capital Markets fee revenue was down 8% for the quarter, primarily driven by lower investment sales, partially offset by growth in our debt placement business. Although we are seeing deals taking longer to close, we remain confident in the strength of the pipeline for the remainder of the year as seasonal volumes rise. Also notable, our advisory and consulting businesses grew 28% against first quarter 2018 driven by our US valuation's business.

Americas adjusted EBITDA margin calculated on a fee revenue basis was 12.3% for the quarter, representing a 140 basis point improvement year-on-year. The margin improvement primarily reflected improved conversion from leasing revenue growth and cost management initiatives.

Turning to EMEA, total fee revenue declined 3% from first quarter 2018. Growth in property and facility management was overshadowed by declines in other service lines, specifically Capital Market. Leasing fee revenue declined 5% for the quarter. Strong growth in Germany was more than offset by lower transactional activity in various markets. UK leasing revenue was consistent with first quarter 2018, despite continued BREXIT uncertainty.

Capital market fee revenue was down 23% for the first quarter, largely consistent with the decline in market investment sales and following a record first quarter 2018 when our fee revenue grew 32% compared to 2017. The decline for this quarter was primarily driven by the UK, Germany and France. For the quarter, property and facility management fee revenue increased by 17% due to expansions of existing mandates with corporate solutions clients, most notably in the UK. For the quarter, adjusted EBITDA margin calculated on a fee revenue basis was negative 6%, a decrease of 390 basis points year-on-year primarily due to the decline in revenues from transactional businesses which typically generate higher margins.

Moving to Asia-Pacific, fee revenue increased 8% over the first quarter 2018, growth for the quarter was led by our organic growth in property and facility management and project and development services, partially offset by a decline in capital markets revenue. Property and facility management fee revenue increased 16% primarily driven by organic expansion from existing IFM clients plus new client wins. Project and development services fee revenue was up 19%, largely driven by new client wins in Australia. Capital Markets fee revenue declined 8% for the quarter, primarily due to deal timing.

Asia-Pacific adjusted EBITDA margin calculated on a fee revenue basis was 3.8% for the quarter, representing a 130 basis point improvement year-on-year. The margin expansion was largely attributable to cost management.

Moving to our investment management business, the South fee revenue declined 14% for the quarter, the result of expected lower incentive fees which was noted in our Q4 earnings call. We are pleased with the significant advisory fee growth of 17% for the quarter driven by strong growth in private equity and incremental assets under management from recent acquisitions.

In Q4 2018, we acquired the Aviva Investors Real Estate multi-manager business and the remaining ownership interest of the Encore Plus Fund. In the first quarter of 2019, we purchased a majority stake in Latitude Management Real Estate Investors. These acquisitions combined contributed approximately half of the growth in advisory fees.

Equity earnings for the quarter were $4.9 million, primarily driven by net valuation increases for investments in Asia and the Americas. This compares to $13.2 million in the first quarter of 2018. LaSalle adjusted EBITDA margin calculated on fee revenue basis was 20.3% compared with 37.4% in the first quarter of 2018. The decrease was primarily the result of the anticipated decline in incentive fees and equity earnings and deferred compensation costs following the exceptional incentive fee performance throughout 2018. Margin pressure from these drivers was partially offset by improved profitability in private equity annuity fees as well as the accretive contributions from recent M&A.

For the quarter, LaSalle raised $1.8 billion in new private equity capital, compared with $700 million in the first quarter of 2018. LaSalle private equity and acquisition growth drove assets under management to a record $64 billion, an increase of 6% from quarter four 2018. For the remainder of 2019, we expect incentive fees to continue to normalize and have modest expectations for equity earnings, reflecting a moderation in asset sales and valuation increases.

Lastly, for the first quarter of 2019, we recorded an income tax benefit of $700,000 compared with an income tax provision of $13.5 million in 2018. The main driver of the income tax benefit in 2019 was a discrete item reduction and tax reserves of $5.7 million. Action of this, the effective tax rate was 24.5% for the quarter.

I will now turn the call back to Christian for final remarks. Christian?

Christian Ulbrich -- President and Chief Executive Officer

Thank you, Stephanie. To summarize, how we achieved these results, Slide 15 shows a few recent wins across service lines and geographies. Earlier we talked about double-digit revenue increases in our corporate solutions business. To put numbers to that we won 33 new assignments in the quarter, expanded existing relationships with another 15 clients and renewed 13 contracts. These 61 wins, totalled 131 million square feet across all regions and represent an overall 63% win rate. Ciena Communications Inc, a leading networking systems services and software company selected us to supply integrated facility management and related services globally.

In Asia Pacific Shenzhen Horoy in China selected us for facilities management services for Horoy's 538,000 square foot project in Shenzhen. In EMEA, we were retained by BASF to provide strategic consulting advice across a range of corporate real estate work-street. And in the Americas, we expanded our project and development services relationship with US Bancorp.

In our capital markets business, although we were unable to outpace the market in the quarter, we continued to win and execute important assignments. In France, we advised AW on their EUR190 million sale of the patio office block in Nanterre and in Australia we advised Dexus in exercising its right to take the remaining 50% interest in the MLC Centre in Sydney City for 800 million Australian dollars.

In the Americas, we arranged $250 million loan to refinance tower 28 a luxury multifamily building in Long Island City, New York and early in the second quarter we secured a $664 million in construction financing on behalf of JDS Development Group. The loan will be used to complete the construction of 9 Dekalb Avenue in Brooklyn, New York which will become the world's tallest building when completed in 2022.

Turning to leasing and management activity, in the US Keystone Property Group selected JLL to lease the Curtis and historic 813,000 square feet property in Philadelphia that combines office retail and residential space. In Vietnam, we were appointed lead agent for (inaudible) 361,000 square feet office property in the Central Business District of Ho Chi Minh City. In Germany, JLL has been instructed by Brookfield Properties for full service property management of 2.9 million square feet located in 16 buildings at Potsdamer Platz in the heart of Berlin.

As Stephanie said, LaSalle continued its impressive 2018 growth in assets under management to $64.3 billion in the first quarter. In Europe, LaSalle closed on the largest single asset transaction in history. The $1.5 billion acquisition for Goldman Sachs new regional headquarters record in Plumtree Court in London. And LaSalle was awarded a significant portfolio take over valued at nearly $800 million by one of the largest pension funds in the US.

Now let's look to the future, returning to slide 3, by summarizing JLL's research market outlook for the full year. Despite slowing economic growth in many advanced economies and lower Q1 investment volumes, we expect global investment in commercial real estate to maintain relatively stable declining by about 5% to 10% to roughly $690 billion but still high by historical standards.

We forecast that for the full year 2019 global leasing volumes will be broadly flat on 2018 levels and estimated 466 million square feet. The global vacancy rate is expected to edge up to odd 11.5%, the product of higher construction details and stable demand.

We remain confident about our ability to keep advancing our business in this environment. We continue to deliver results in line with our beyond strategy, transforming our global platform and offering our clients industry leading digital services.

Now our real estate service lines, our leasing and property facility management business continues to make notable contributions and our corporate solutions business shows a very strong pipeline. Also as Stephanie noted in her remarks a healthy working hand-in capital markets business should translate to improved performance as the year progresses. We remain on track to deliver our previously stated 2025 long-term growth targets. If you recall from our last earnings call, this year we expect 6% to 8% organic fee revenue growth in our real estate services businesses. And overall, a consolidated adjusted EBITDA margin profile of 12.5% to 14.5%.

As we consider our prospects for the full year and as Stephanie mentioned earlier, I also want to comment on our proposed acquisition of HFF, one of the largest and most successful commercial capital markets intermediaries in the US. The transaction is expected to close in the third quarter of this year. We see many acquisition opportunities each year and have completed more than 70 in the past four years. In each case, we have been very selective assessing strategic cultural and operational synergies before pursuing any opportunity. HFF clearly passes all those tests and we look forward to welcoming so many new talented colleagues to JLL.

To close our prepared remarks on these calls, we like to mention a few of the many awards and honors our people have earned. Our hotels and hospitality group has been named the top ranked from for hotel real estate investment activity in Asia Pacific by Real Capital Analytics. Forbes named us to its 2019 List of America's Best Employers for the fifth consecutive year. In the Scottish Property Awards 2019, we were named Office Agency Team of The Year and were also recognized for the Deal of the Year.

For the eighth consecutive year, we were awarded the 2019 Energy Star Partner of the Year sustained Excellent Award by the US Department of Energy and the National Association for Female Executive named us a top company for Executive Women. Congratulations to everyone on JLL and LaSalle who made these and many other honors on as possible. And thanks to all our people around the world for continuing to serve our clients, our shareholders and our firm so well.

Now, let's take your questions. Operator, would you please explain the Q&A process?

Questions and Answers:

Operator

(Operator Instructions) Your first question comes from the line of Anthony Paolone from JPMorgan. Your line is open.

Anthony Paolone -- JPMorgan -- Analyst

Yes. Thank you. My first question is, I think it was in the Americas Capital Markets discussion, you mentioned deals taking a bit longer to close and I was wondering if you can talk about why that is or what the hesitation is in the marketplace that you're seeing?

Christian Ulbrich -- President and Chief Executive Officer

Hi, Anthony, it's Christian. Well, what we see is we are obviously a in a pretty long going cycle and sellers are very hesitant to sell great properties and buyers are very hesitant to overpay. And so it takes us longer until sellers and buyers can agree on the deal. We have a massive capital overhang trying to get into the market that we don't have enough product which is being offered and as I said the product which is being offered the sellers are not trying to sell at any price, they have very high expectations and the buyers don't want to be the stupid once.

Anthony Paolone -- JPMorgan -- Analyst

Okay. And then on the leasing side continues to be quite strong, what's your sense as to how long this strength can last and how much of this should we think of as being a just step-up in the market share that JLL has versus perhaps just the market at the moment being robust and at some point we have to think about that normalizing.

Christian Ulbrich -- President and Chief Executive Officer

The market is very robust and at the moment we don't see any signs of loosening of that market. We had a very strong first quarter, we said on the call that we have a very strong backlog going into the first quarter and the same is true. Now we had a very, very strong first quarter in our leasing business in the Americas and we have a very strong backlog going forward. There is absolutely no signs that this is coming down.

Anthony Paolone -- JPMorgan -- Analyst

Okay. And last question just on the balance sheet. I know some of the cash usage in the quarter was timing but if we just think about accelerating some of the cash payments the upcoming HFF transaction, where do you think net debt to EBITDA lands at the end of the year, when all the said and done?

Stephanie Plaines -- Chief Financial Officer

Hello, this is Stephanie Anthony. So I think in terms of our cash flow from operations, you will note that our cash flow balances dropped about $290 million from prior year quarter. So a large portion of that is related to timing. So we were, as you know, progressing in our ERP migration across the globe and this one is related to our EMEA timing of the PeopleSoft rollout. So that that amount is just a timing issue and we'll come back to us in the quarter.

In terms to the second part of your question on HFF, so as you've probably seen in our S1 document, we are very pleased to say that we were able to fund this potential acquisition through a combination of cash and leveraging our existing revolver. So with that, we expect to go up from our leverage ratio which is now at about a 1X to go higher but still well below our 2X kind of threshold that we've said that we want to stay in for investment grade profile.

Anthony Paolone -- JPMorgan -- Analyst

And you think that that remains the case with sort of the purchase of HFF in any sort of retention payments or anything that comes along with the deal thereafter? Is that kind of where you still land?

Stephanie Plaines -- Chief Financial Officer

Yes, I think you know well that our business is somewhat cyclical and seasonal on a quarterly basis, so there could be some very minor ups and downs to that but when we think about as a whole where we land at the end of the year post HFF, we expect to be remaining within those brackets.

Anthony Paolone -- JPMorgan -- Analyst

Okay, great. Thank you.

Operator

Your next question comes from the line of Alan Wai from Goldman Sachs. Your line is open.

Jade Rahmani -- KBW -- Analyst

Thanks very much. Regarding the HFF acquisition, when do you expect the proxy filing?

Stephanie Plaines -- Chief Financial Officer

For the S4, it was already HFF filed Jade, so we're through that.

Jade Rahmani -- KBW -- Analyst

Okay.

Stephanie Plaines -- Chief Financial Officer

And that as we said before, we expect this transaction to close in Q3 of the year.

Jade Rahmani -- KBW -- Analyst

Can you make any comments as to broker reactions and client feedback over the past quarter?

Christian Ulbrich -- President and Chief Executive Officer

Our client feedback has been very, very strong and that is what we would have expected and at times are very happy with that move. We have heard for many years from our clients that they would like us to strengthen our US platform and so the direction is in line with that. Brokers also most of them are very happy with that move. Obviously, in some markets where there is a bit of overlap, there are some discussions going on but we are very positive how that continues at the moment within our own offices and what I hear is that on the HFF side, they are equally positive with their discussions and so everything is well in line within our expectations. This was a well thought through activity. We didn't rush into that. We took a lot of time to prepare that and hopefully that is paying out now.

Jade Rahmani -- KBW -- Analyst

Are you still confident in the synergy targets that you laid out when the deal was announced?

Christian Ulbrich -- President and Chief Executive Officer

Yes, absolutely. We are very confident.

Jade Rahmani -- KBW -- Analyst

Turning to leasing, I was wondering if you have any data on the magnitude of growth that was driven by the combination of Tech, co-working and the industrial space. With those three sub sectors combined with more than 50% of leasing growth this quarter?

Christian Ulbrich -- President and Chief Executive Officer

Well, you capture the right ones. I mean, much of the activity was driven by the tech sector and the co-working providers, especially New York, Northwest and the Mid-Atlantic markets. So this is something which we believe will continue to be the case. As I said, we have a very strong backlog and our own positioning in those sectors is specifically strong. So we tend to take a higher share of that volume compared to some of our competitors.

Jade Rahmani -- KBW -- Analyst

And do you have any concerns about the sustainability of a co-working trend?

Christian Ulbrich -- President and Chief Executive Officer

Co-working, we tend to call it flex space but if you want to call it co-working is something which is here to stay. It is just an offering which is very advantageous for the uses of office space so our corporate clients do like the flexibility. What we expect is that there will be a pretty fierce price competition coming into that market but we are service provider, we are not offering that as a principle that service. So for the time being, we just see that we have lots of opportunity to identify new clients and help them with our services.

Jade Rahmani -- KBW -- Analyst

And then just lastly, in terms of the advisory business and the strong growth in valuation and appraisal, how much of that activity is driven by property owners, reassessing their outlook and decision-making with respect to their holdings?

Christian Ulbrich -- President and Chief Executive Officer

That actually has nothing to do with that. Our growth in that business is that we did a couple of acquisitions two years back in the US around the valuation advisory business. We have integrated the now we have hired more people. And we just growing our market share in that business in the US coming from a relatively small market share we have tremendous growth potential over the next couple of years there. So you will continue to see that going forward.

Jade Rahmani -- KBW -- Analyst

Thanks for taking the questions.

Christian Ulbrich -- President and Chief Executive Officer

Sure.

Operator

Your next question comes from the line of Stephen Sheldon from William Blair. Your line is open.

Stephen Sheldon -- William Blair -- Analyst

Good morning. First within the Americas, obviously really strong margin performance there and you talked about the tech investments still being a drag but can you help us frame the impact of the two main items that you called out that drove the expansion. I think it was leasing outperformance in the broader cost management initiatives? Is there any way to break down the margin impact of those two items, was it pretty even, I guess, between those two factors?

Stephanie Plaines -- Chief Financial Officer

It's Stephanie. It's nice to speak with you, Stephen. So overall we were very pleased with the margin expansion we converted very well from the top-line record growth in the Americas business and guide 140 basis points in that. I would say in terms of our investment, it was mostly leasing obviously that drove that margin expansion. When I think about the EBITDA walk that we provided on our supplemental slides five, we're showing about 95 basis points of an investment drag, if you will. And I would say that that's probably representative of what we are seeing in each of the regions. If I think about it kind of from a cost perspective, I would say the vast majority of that organic growth is coming from the business and I would give it about probably about 20% of it is coming from cost management.

Stephen Sheldon -- William Blair -- Analyst

Great, that's helpful. And then at LaSalle on the AUM, can you maybe talk about the roughly $5 billion and dispositions withdrawals during the quarter, was that bigger than you would have expected? It seems like that was a little higher relative (ph) to what you've seen in the first quarter of the past few years. So anything to call out there on the factors that drove that a little bit higher.

Stephanie Plaines -- Chief Financial Officer

Nothing that we're seeing that unusual in that business, so I think we had spoken just to put a bow around LaSalle, I think we signalled our incentive fees in our equity earnings decline, so they're right in line with what we had signalled in Q4 and we're really pleased with the annuity growth which is the advisory fees that were up 13% or $9 million. When I think about the AUM expansion, it's a record for us 6% growth which you saw and I would say, half of that is attributed to the recent acquisitions we've named Aviva which comes online with our quarterly lag. So the rest of that is just, I would think what we would consider kind of normal course of business of growth and dispositions. So nothing unusual there to note in the Q1.

Stephen Sheldon -- William Blair -- Analyst

Okay. Great thank you.

Operator

There are no further questions. And then I will turn the call back to management for closing remarks.

Christian Ulbrich -- President and Chief Executive Officer

With no further questions, we will close today's call. Thank you for participating. Stephanie and I look forward to speaking with you again following the second quarter.

Operator

Ladies and gentlemen, thank you for your participation. This concludes today's conference call and you may now disconnect.

Duration: 40 minutes

Call participants:

Karen Samhat -- Senior Vice President, Investor Relations

Christian Ulbrich -- President and Chief Executive Officer

Stephanie Plaines -- Chief Financial Officer

Anthony Paolone -- JPMorgan -- Analyst

Jade Rahmani -- KBW -- Analyst

Stephen Sheldon -- William Blair -- Analyst

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