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NAB hires another 500: Where to find a job during Covid-19

A National Australia Bank (NAB) sign adorns a branch of the bank in Melbourne on May 2, 2019, as the NAB revealed that in the last six months it had put aside 368 million US dollars for "customer-related remediation costs," bringing the total provisions to 770 million. - Australia's big banks -- once among the most profitable in the world -- are being forced to amass war chests worth billions of dollars to reimburse customers for years of dodgy fees. (Photo by William WEST / AFP) (Photo by WILLIAM WEST/AFP via Getty Images)
A National Australia Bank (NAB) sign adorns a branch of the bank in Melbourne on May 2, 2019. (Photo by WILLIAM WEST/AFP via Getty Images)
  • NAB hires 500

  • Australia Post needs another 4,000 workers

  • Sydney Trains hires 90 apprentices

  • Amazon to hire 200, NAB hiring 400, Coles needs 5,000 workers

Thousands of Australians have lost their jobs, been stood down or have had their hours cut in the space of a few weeks.

Federal Treasurer Josh Frydenberg is now focused on lifting unemployment so levels “comfortably” below 6 per cent.

And while hundreds of businesses have shut down or closed their doors, there are still some sectors of Australia that are not only hiring but are in desperate need of extra staff.

Aussies are losing their jobs – but that doesn't mean there aren't any vacant positions going. (Source: Getty)
Aussies are losing their jobs – but that doesn't mean there aren't any vacant positions going. (Source: Getty)

There are thousands of casual job listings on Seek, Indeed, Jora and Adzuna. Here are just some ideas for where you could find your next job:

UPDATED: 5 October

NAB hires 500 bankers

Big four bank NAB has announced it is hiring 500 new bankers to its Business and Private Banking arm to provide extra support to businesses.


NAB group executive for business and private bank Andrew Irvine said NAB wanted to support businesses as they drive Australia’s economic recovery.

“Creating new jobs, and bolstering our team to support small business is critical right now as we help businesses through the pandemic and then get the engine room of the economy firing again,” he said.

“We have a long history of serving businesses and we are ambitious about helping Australia emerge from this crisis in a stronger position.”

You can find more information on the job openings at

1 October

Australia Post embarks on 4,000-strong recruitment drive

The postal service is hiring thousands more Aussies across the country as it anticipates the Christmas rush combined with the boom in online shopping and the border restrictions.

It’s the biggest hiring spree Australia Post has embarked on in its 210 years of existence.

  • Around 2,900 Christmas casuals will be hired across transport and deliveries.

  • Another 300 fixed term full- and part-time workers will be hired for customer contact centre roles in Brisbane, regional South Australia, Tasmania, Victoria and Queensland.

  • And 900 people will be hired across the Post Office network and other areas of the business.

You can browse Australia Post’s job openings here.

UPDATED: 20 July

Sydney Trains hires 90 apprentices

Sydney Trains is hiring 90 new apprentices. (Source: Getty)
Sydney Trains is hiring 90 new apprentices. (Source: Getty)

Sydney Trains is hiring 90 new apprentices, according to a statement released to day by NSW Minister for Transport Andrew Constance.

In a joint launch with Sydney Trains acting chief Suzanne Holden, Constance said the train network required a “variety of skills” to keep it running.

“This apprenticeship program is an opportunity for people who may have been affected to take up an apprenticeship and develop life-long skills in the rail industry,” Constance said.

“I really want to encourage anyone interested in learning and developing their trade skills to apply.”

SYDNEY, AUSTRALIA - JUNE 29:  New South Wales Minister for Transport and Roads Andrew Constance speaks to the media at an infrastructure announcement in Macquarie Park on June 29, 2020 in Sydney, Australia. Prime Minister Scott Morrison announced plans for spending on roads across New South Wales and to ease congestion in Sydney aimed at reducing congestion at 11 'pinch points'. (Photo by Mark Kolbe/Getty Images)
New South Wales Minister for Transport and Roads Andrew Constance speaks to the media in Macquarie Park on June 29, 2020 in Sydney, Australia. (Photo by Mark Kolbe/Getty Images)

The 90 jobs will be spread across seven disciplines: telecommunications, signal fitting, signal electrical, substations, rail traction, plant mechanic and high voltage cables.

All apprentices will receive nationally recognised trade qualifications.

“Apprentices will learn the skills so they can help maintain infrastructure like our overhead wires, escalators, bridges and tunnels, signaling system and the fleet,” said Holden.

There are currently more than 200 apprentices working for Sydney Trains.

Applications are made through the I Work for NSW website and will close on 2 August.

The recruitment drive comes as the transport minister warns people against taking public transport if they didn’t need to.

“If you’re feeling unwell, for goodness sake don’t get on a bus or a train. Go to a pop-up clinic,” Constance said.

“If you see a crowded bus or train service, don’t get on it, wait for the next service.”

UPDATED: 11 June

Amazon announces new fulfilment centre, hires 200

Amazon will be hiring 200 workers from Brisbane as it launches a new fulfilment centre in Lytton, Brisbane.

The facility will begin operations before Christmas and promises faster delivery to customers in Queensland.

“This significant investment will benefit Queensland customers and small to medium size businesses, as well as create around 200 job opportunities to support the local economy,” said Amazon Australia director of Operations Craig Fuller.

“Opening our Brisbane fulfilment centre will build on our capability to support Queenslanders, whilst providing job opportunities for local workers in a safe work environment, along with competitive pay.”


NAB hires another 400 customer support staff

NAB has announced it is hiring another 400 to its customer service department to deal with the task of following up with customers who have paused repayments on 80,000 home loans.

The extra 400 new positions bring the total number of additions to the customer contact teams to 1,000, the major bank said in a statement.

NAB bankers will call as many customers as possible to get a deeper understanding of their circumstances, said NAB chief customer experience officer Rachel Slade.

In the call, the support team member will outline the customer’s current position in regards to their home loan, the impact of the repayment pause to their loan balance and discuss plans for the months ahead.

“We know many of our customers will continue to feel the impact of Covid-19 for a long time and our expanded team will mean we can be available to support them through this,” said Slade.

You can apply for the NAB assist role on LinkedIn here.

UPDATED: 7 April

Australian government launches Jobs Hub

The federal government has consolidated job openings from several of some of Australia’s biggest employers and created a new site where you can browse job opportunities by employer or by location (state). You’ll find it on the Department of Education, Skills and Employment, called Jobs Hub.

“While many businesses have been adversely affected by COVID-19 and are reducing their workforces, there are some areas of the economy which have an increased demand for workers,” the website states.

“This includes jobs in health and care sectors, transport and logistics, some areas of retail, mining and mining services, manufacturing, agriculture and government sectors, among others. The Jobs Hub helps you find advertised vacancies.”

Australian government roles are also advertised here as well, categorised by state.

30 March

Coles needs a further 5,000 workers

Coles has recruited more than 7000 people in just two weeks, but has now revealed it needs a further 5,000 employees to meet customer demand.

These roles include store team members to serve customers and restock shelves in Coles supermarkets and liquor stores, customer service agents to deliver orders to Coles online customers, and more than 100 trade-qualified bakers for our in-store bakeries.

27 March

Woolies opens up 20,000 new positions

Woolworths has announced it is looking to fill 20,000 roles across its supermarket, e-commerce, supply chain and drinks businesses over the next month.

The new positions have opened up due to the “unprecedented demand” as the coronavirus epidemic sees shoppers clear shelves and seek to purchases supermarket items online.

“These new roles will not only help us better serve the increase in demand we’re seeing in stores right now, but also allow us to scale up home delivery operations in the months ahead,” said Woolworths Group CEO Brad Banducci.

5,000 short-term roles will be offered to Qantas employees taking leave without play, he added.

25 March

Domino’s to hire 2,000 ‘delivery experts’

Pizza chain Domino’s has announced it will be hiring 2,000 workers as Australians unable to dine in at cafes and restaurants increasingly turn to takeaway and delivery options.

The company is seeking “thousands of team members to help deliver hot meals to the community during the COVID-19 pandemic”, according to a statement by the chain.

Domino’s ANZ CEO Nick Knight said it was a privilege to be able to stay open during the coronavirus crisis.

“We also know that a hot meal, friendly face and reassurance that a customer’s meal has been prepared taking all necessary precautions is more essential now than ever before – and we need friendly faces to deliver,” he said.

You can apply for Domino’s jobs here.

NSW Government to hire 1,000 communication specialists

As state and federal governments deliver updates to the public that change by the hour, NSW Government Premier Gladys Berejiklian has said it is hiring 1,000 communications specialist jobs, with further details to be announced in the future.

“Today when we announced we're employing an extra 1,000 people to support us in the community activity, that means we're employing more people,” Berejiklian said this morning on ABC News.

“We appreciate the pressure on jobs. Jobs for us in New South Wales is the absolute focus. And I will foreshadow that New South Wales in the coming days will be announcing further measures to support jobs.”

Ranstad puts call-out for nurses to work the phones

Recruitment agency Randstad has seen a sharp uptick in demand for certain healthcare roles as the health epidemic worsens.

Trend analysis by Randstad has revealed a “huge demand” for nurses in call centres and claimed Randstad Healthcare had more than 1,000 live jobs.

While visiting the jobs website may appear as though there are only 25 jobs in the health and medical sector Yahoo Finance can confirm that there are “hundreds” of openings for the coronavirus hotline consultant role.

Randstad has also seen a peak in childcare professionals and education jobs, particularly for teachers who can use digital online teaching platforms.

24 March

Coronavirus jobs in healthcare

The twin factors of an ageing population combined with the coronavirus health epidemic has contributed to a shortage in Australia’s healthcare system.

“Healthcare is one clear example of an industry that is performing strongly in the current climate. Healthcare has been a boom industry for years but the current crisis will push the sector to its limits,” said Indeed APAC economist Callum Pickering.

“This includes stronger demand for doctors and nurses, along with other healthcare professionals such as occupational therapists.”

Adzuna reported a 67 per cent increase in the number of nursing jobs in March compared to January and a stunning 197 per cent for health job ads in Australia.

“With the COVID-19 outbreak we have also started seeing jobs being listed as a Healthcare operator, hotline consultant, and registered nurses for the testing clinics related to the coronavirus,” said Adzuna Australia country manager Tejas Deshpande.

For instance, health insurers such as Medibank that have set up Covid-19 hotlines need phone operators.

A sweep of casual jobs on Seek and Indeed also reveal that there is a high demand for administration assistants for healthcare facilities, such as doctor’s offices and hospitals.

Supermarket jobs

Though they have cut their opening hours, supermarkets are on overdrive as they struggle to keep up with the heightened demand from shoppers who are panic-buying.

“The stockpiling of food and other essentials appears to have created strong demand for workers. Coles, for example, has announced plans to hire 5,000 more casual staff to stock shelves,” said Pickering.

According to Woolworths’ jobs website, there are more than than 900 roles open across Australia and New Zealand, some of which include customer assistants, online assistants, night-shift shelf stackers and qualified bakers.

Delivery and labourer jobs

With pubs, clubs, restaurants and cafes told to shut their doors, many eateries – including top-class restaurants – have begun to offer takeaway services in order to keep business going in some way.

That’s created an uptick in demand for delivery drivers, couriers as well as casual labourers. Here’s Uber Eats, Deliveroo’s, and Menulog’s page to become a delivery partner. (You should note that Menulog doesn’t take a commission on your earnings.)

BHP has announced it is hiring 1,500 additional contractors such as machinery operators, truck and equipment drivers, boilermakers, trades assistants, electricians, cleaners and warehousing roles across WA, Queensland, NSW and South Australia. The mining giant will seek to offer permanent roles after the six-month contracts are up.

Social services, call centre jobs

The community services and development sector has been notable in its growth over the last 12 months as compared to the overall national trend of declining job ad growth, according to Seek.

Within this sector, child and family support workers, case managers, facility managers, care coordinators, social workers and psychologists are in-demand.

While many of these roles will require qualifications, there are some job openings for office assistants. Aged and health care provider St Vincent’s Health is also hiring multiple administration officers for various departments, and Unity4 is hiring call centre operators that allow you to work from home.

IT, digital jobs

As the whole world moves to remote working, IT systems admin and IT call centre staff will be in demand.

“The biggest challenge stems from the lack of technology infrastructure and lack of comfort with new ways of working,” said Gartner vice president of research and advisory Aaron McEwan.

“We will also likely see demand for many technology jobs, such as web developers, programmers, and coders, increase as companies either take advantage of increased demand for virtual products and services or are forced to provide their services online.”

In early February, Amazon announced it was hiring more than 36,000 roles, with more than 300 based in Australia.

If you have skills in digital design such as user experience, website development, log o design or e-commerce, hop on to marketplace platforms such as, Upwork, Fiverr or Airtasker. There will be hundreds of small business owners and sole traders who are looking to shift their business model online – and need help doing it.

Telco, call centre, customer service jobs

Telco companies will play a big role in ensuring Australians have the infrastructure to work from home.

Late last week, Telstra announced it was recruiting 1,000 temporary contractors to work in its call centres, and also put on pause planned job reductions.

TSA Telco group, a Telstra industry partner, is hiring for several customer service and sales call centre roles that allow you to work from home.

Become an online tutor

It isn’t just jobs that are moving online – students are learning from home, too, and will need additional support online. If you’re looking to share your knowledge, some popular online tutoring platforms for Australian teachers and students are Airstudy, Cluey Learning, LearnMate, Tutornova, and Tutors Field.


If you’re lucky to be in a healthy financial position, but want to offer your services or time and help out – charities are crying out for help. Seek has a dedicated Volunteer jobs platform, or browse volunteer roles at GoVolunteer.

Keep an eye out on Facebook

Facebook groups such as Jobs for C-19 victims can be a good source of new job openings, so keep an eye out for any local or community groups that post vacancies in your area.

Is your company or industry hiring? Let us know at

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