The CEO of ANZ Shayne Elliott wants you to email him directly if you have a background in financial services and are interested in working with the bank.
ANZ has been encouraging Aussies over the age of 45 to return to the workforce to counter worker shortages.
“We're a people business. We have to deal with real people out in the community. In particular, at the moment a lot of those people are going through difficult times because of COVID etc,” Elliott said.
“We want to boost our frontline and those are people who talk to customers every day and people with life experience, a little bit older, are actually perfect for those roles.”
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Elliott said it’s been difficult to get older Australians to apply for roles due to the digitisation of the application process.
He said that as most application processes have gone online and through social media sites, like LinkedIn and Glassdoor, older Aussies are missing out on roles they could be perfect for.
“Older people are not necessarily familiar with those tools. So, they are a little bit harder to find to be perfectly honest,” Elliott said.
“That’s why we work with various providers, including government agencies, to see how we can get the word out that if you’ve got an interesting background and are prepared to talk to people, and do a bit of learning, we may have a role for you.”
Elliott said those interested can contact him directly at Shayne.Elliott@anz.com and added that they have already seen some success with that process.
“I’m pretty easy to find online and actually already today I’ve had quite a few people send me in their CVs and we’re grateful for that,” he said.
ANZ’s push for older workers
ANZ has been encouraging older Aussies to consider returning to the workforce to combat labour shortages.
Elliott said the current labour shortages are impacting businesses from all industries and the bank has been working on a solution.
“We’ve been in conversations with various elements of government and state in particular, exactly around this issue, around not so much about replacing backpackers but clearly there are some emerging labour shortages,” Elliott said at an event in Mildura.
“We’ve got adaptable people with great mindsets and great ways of dealing with people who may have retired or been out of work.”