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Revealed: Australia’s best workplaces of 2020

Australia's best workplaces have been named. Pictured: Cisco Systems Australia. (Source: Getty, supplied)
Australia's best workplaces have been named. Pictured: Cisco Systems Australia. (Source: Getty, supplied)

Being named as Australia’s best workplace is one thing; being named during a global pandemic is quite another.

In the 2020 edition of Best Places to Work, companies who won the title of the nation’s best place to work navigated successfully through the crisis as the national economy buckled.

More than 39,000 Australian employees from over 124 companies were surveyed for the 2020 edition of Best Places To Work. Data for the study was collected during the pandemic.

“While prompted by uncertain and at times weighty circumstances, the pandemic has created opportunities to experiment with new ways of working. Organisations have introduced more flexible ways of working and harnessed the power of digital means to bring their people together,” said Great Place to Work managing director Zrinka Lovrencic.

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“It has placed a premium on the organisation building an inclusive culture, with organisations taking this opportunity to bank on the trust they have built with their employees over recent years.”

These are Australia’s best workplaces, according to employee size:

Cisco (over 1,000 employees)

A household name around the world, Cisco Systems Australia launched a campaign during their pandemic that asked employees for their suggestions on how they could take action on Covid-19 with “innovation, creativity and generosity” to their coworkers, customers and the community’s most vulnerable.

Cisco also delivered masks, meals, laptops, and lent their technology expertise to schools and hospitals.

“Executives making quick calls to protect staff, the company already supporting WFH and the amazing response and support from the staff to their customers during this time, especially the front line, has been remarkable,” a CISCO employee said.

Here are the runners-up in the over 1,000 category:

2. Salesforce
3. Mars Australia
4. SAP Australia
5. DHL Express

Cisco has pipped Salesforce, which came first place in this category last year.

Interactive (100 to 999 employees)

Interactive is an IT firm that has become the nation’s biggest privately-owned IT company. Their technology is behind NSW Ambulance Service and McDonald’s.

Interactive wanted to replicate the way people worked when they physically went into the office, and created new social channels and new collaboration tools.

Interactive’s chief executive and leadership team also made calls to their leaders to check in on how they were going, and during the all-company live stream, virtual awards were handed out.

“It’s more than just a job to be at this company, and the sense of pride and dedication towards the customers is consistent across all departments,” an Interactive employee said.

“Every milestone achieved, whether financial or service delivery, is viewed with immense pride by everyone in the company.”

Here are the runners- up in the 100-999 staff category:

2. Canva
3. AbbVie
4. SafetyCulture
5. BPAY Group
6. Insight
7. Nintex
8. OMD Australia
9. Mantel Group
10. Stryker
11. Intuit Australia
12. Kronos
13. Adobe
14. Envato
15. ServiceNow
16. Starlight Children’s Foundation
17. North Construction & Building
18. Nova Group
19. SAS
20. AC3
21. UBank
22. Coleman Greig Lawyers
23. Finder
24. InfoTrack
25. Corin Australia

SC Johnson & Son (under 100 employees)

This firm is a family-run manufacturing and production company that creates household cleaning products that are sustainable and safe for consumers. During the pandemic, SC Johnson allowed staff to work whenever it suited them and also introduced a ‘Mid-day Break’ where meetings were banned between 11am and 2pm.

The company also supported staff training and learning through online webinars, courses and training sessions that spanned a variety of topics, from productivity to time management, leadership, stress management and even how to support children.

“SCJ is a special place to work, where you feel part of a family, and you feel that the business has a purpose that is more than just making profit or delivering against sales targets,” one staff member said.

Here are the runners-up of firms under 100 staff:

2. Insentra
3. Morgan McKinley
4. Beaumont People
5. LogMeIn Australia
6. eBay Australia
7. Lundbeck Australia
8. Recovery Partners
9. Invest Blue
10. Sentrian
11. Green Building Council of Australia
12. Cobild
13. Macquarie Cloud Services
14. Smokeball
15. Beam Suntory Australia
16. Bluefin Resources
17. Cordelta
18. Bigcommerce
19. Ansarada
20. Fitness Playground

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