Aussies are again being warned of a text scam that poses as the national postal service, Australia Post.
In August, customers were left confused as they received texts appearing to be from Australia Post advising customers of a “package detained in terminal”.
Now, a new scam is doing the rounds – with a slight twist.
According to Stay Smart Online, fake texts that advise Aussies their parcel will not be delivered “due to unverified shipping address” and encouraging them to click a link have already been received by “a large number of people”.
“The text message asks you to click on a link that isn't related to Australia Post. The link will lead to a fake website with Australia Post logo to steal your personal and financial information,” Australia Post said on its website.
And because of the way mobile phones combine text conversations, the SMS scams appear as though they are legitimately from Australia Post.
“When scammers pretend to be legitimate or well-known brands to trick you into handing over your personal details, this is known as ‘phishing’,” said Stay Smart Online.
Here’s what it looks like:
How do I spot this scam?
The link is a dead giveaway, according to Australia Post.
“Please note that Australia Post will never email or text message you asking you to click on a link to print out a receipt/label for parcel collection/tracking or to access your package.
“Nor will Australia Post ask you to send an email containing any personal or financial information, including any form of ID, passwords, credit card details and account information,” it said.
If you’re not sure whether the text or phone call is real, hang up or delete immediately.
If you’re worried about giving a scammer your personal details, Australia and New Zealand’s national identity and cyber support service IDCARE is reachable on 1300 432 273 and offers free support for individuals who have concerns of security or identity theft.
Scams can be reported online to Scamwatch through their website.
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