ZEN - Zendesk, Inc.

NYSE - NYSE Delayed price. Currency in USD
81.93
+1.75 (+2.18%)
At close: 4:00PM EDT
Stock chart is not supported by your current browser
Previous close80.18
Open80.37
Bid82.12 x 1400
Ask82.04 x 800
Day's range79.60 - 82.25
52-week range50.23 - 94.89
Volume1,279,454
Avg. volume2,303,988
Market cap9.359B
Beta (5Y monthly)1.32
PE ratio (TTM)N/A
EPS (TTM)-1.50
Earnings date28 Jul 2020 - 03 Aug 2020
Forward dividend & yieldN/A (N/A)
Ex-dividend dateN/A
1y target est85.63
  • Business Wire

    Zendesk to Present at Upcoming Investor Conferences and Investor Meeting

    Zendesk To Present At Upcoming Investor Conferences and Investor Meeting

  • The Zacks Analyst Blog Highlights: Zendesk, Adobe, Netflix, Microsoft and Amazon
    Zacks

    The Zacks Analyst Blog Highlights: Zendesk, Adobe, Netflix, Microsoft and Amazon

    The Zacks Analyst Blog Highlights: Zendesk, Adobe, Netflix, Microsoft and Amazon

  • 3 Cloud Stocks to Buy for Growth and Safety During the Coronavirus
    Zacks

    3 Cloud Stocks to Buy for Growth and Safety During the Coronavirus

    Investors should look for stocks within growth industries that present strong longer-term buying opportunities. So let's look at three cloud-focused tech stocks that might be worth buying right now...

  • Zendesk Inc (ZEN) Q1 2020 Earnings Call Transcript
    Motley Fool

    Zendesk Inc (ZEN) Q1 2020 Earnings Call Transcript

    Ladies and gentlemen, thank you for standing by, and welcome to the Zendesk Q1 2020 Earnings Call. Joining me on the call today are Mikkel Svane, our Founder, CEO and Chair of the Board and Elena Gomez, our Chief Financial Officer. During the course of today's call, we may make forward-looking statements such as statements regarding our future financial performance, product development, growth prospects, ability to attract and retain customers and ability to compete effectively.

  • Bloomberg

    Zendesk Projects Slowing Sales Growth Amid Economic Downturn

    (Bloomberg) -- Zendesk Inc. withdrew its annual sales forecast and projected slowing revenue growth in the second quarter, signaling that the coronavirus pandemic has trimmed demand for customer-service software.Revenue will be $237 million to $243 million in the period ending June 30, which would be as much as a 25% increase from a year earlier, the San Francisco-based company said Thursday in a statement. Analysts had expected $245 million, according to data compiled by Bloomberg. Zendesk projected operating income, excluding some expenses, of $8 million to $12 million.The company in February told investors to expect sales of as much as $1.07 billion in 2020. Now, Zendesk’s timetable for crossing the billion-dollar revenue mark is in doubt. First-quarter sales increased 31% to $237.4 million from a year earlier, in line with analysts’ expectations.Zendesk Chief Executive Officer Mikkel Svane has sought to sell the company’s software to larger businesses and, in the process, compete more directly against Salesforce.com Inc. The company now relies on small and mid-sized businesses seeking applications to manage their customer relationships. Before the results, analysts had warned that Zendesk’s customer base would expose it more directly to the economic downturn than software makers with larger clients like Microsoft Corp. and Salesforce.Chief Financial Officer Elena Gomez said she was worried about the company’s “pivot” to remote work as the virus hit. “We’ve been able to continue to do business and we’ve had a lot of organizations and large enterprises coming to us to adopt our solutions to help respond to the crisis,” she said. “That positions us for strength as we come out of Covid.”Zendesk is seeking payment flexibility for customers in hard-hit industries, Gomez said on a conference call. And there has been a surge in use of customer-service software among all its clients, Svane added.Shares declined about 5% in extended trading after closing at $76.88 in New York. The stock has been little changed since the start of the year.(Updates with CFO remarks in sixth paragraph.)For more articles like this, please visit us at bloomberg.comSubscribe now to stay ahead with the most trusted business news source.©2020 Bloomberg L.P.

  • Business Wire

    Zendesk Announces First Quarter 2020 Results

    Zendesk Announces First Quarter 2020 Results

  • Zendesk (ZEN) Earnings Expected to Grow: What to Know Ahead of Next Week's Release
    Zacks

    Zendesk (ZEN) Earnings Expected to Grow: What to Know Ahead of Next Week's Release

    Zendesk (ZEN) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

  • Business Wire

    Zendesk Announces Date of First Quarter 2020 Financial Results

    Zendesk Announces Date of First Quarter 2020 Financial Results

  • What Is Zendesk, Inc.'s (NYSE:ZEN) Share Price Doing?
    Simply Wall St.

    What Is Zendesk, Inc.'s (NYSE:ZEN) Share Price Doing?

    Zendesk, Inc. (NYSE:ZEN), which is in the software business, and is based in United States, saw a decent share price...

  • Business Wire

    Zendesk Announces Partnership with Tata Consultancy Services

    Zendesk, Inc. (NYSE: ZEN) today announced a strategic alliance with Tata Consultancy Services (TCS) to provide world-class, enterprise grade CRM solutions for large Enterprises. The partnership combines Zendesk’s powerful support, sales and engagement software solutions together with TCS’ deep contextual knowledge and experience in digital transformation. Together, Zendesk and TCS will collaborate and more efficiently solve companies’ increasingly complex technological requirements and provide powerful CRM custom solutions and integrations.

  • Zendesk's latest tools designed to give fuller view of the customer
    TechCrunch

    Zendesk's latest tools designed to give fuller view of the customer

    Like many technology companies, Zendesk made the tough decision to cancel its Zendesk Relate customer conference this week in Miami amid COVID-19 health concerns. You may recall that the company, which is widely known for its help desk software, made the move to CRM when it acquired Base in September 2018. A little later that year, it announced the Sunshine platform, which customers could use to build applications on top of the Zendesk platform.

  • Business Wire

    Zendesk Expands Sunshine CRM Platform to Deliver Complete View of the Customer

    Zendesk, Inc. (NYSE: ZEN) today announced new functionality for its open and flexible CRM platform Zendesk Sunshine that lets companies connect and understand all their customer data. These capabilities built on Amazon Web Services (AWS) help companies boost agent productivity and personalize customer experiences with a complete view of their customers’ activity across systems.

  • Business Wire

    Zendesk Expands Service-First CRM Solutions to Transform Customer Experience

    Zendesk, Inc. (NYSE: ZEN) today announced new, powerful Support and Sales Suites, expanding its service-first CRM solutions by enabling service and sales teams to instantly connect with their customers and have natural conversations across all touchpoints. The modern set of offerings helps companies easily build positive, long-term customer relationships.

  • Business Wire

    Zendesk Confirms Its Annual Analyst and Investor Event on March 4, 2020

    Zendesk, Inc. (NYSE: ZEN) today announced that it will hold its annual analyst and investor event on March 4, 2020 as a virtual event. The analyst and investor event will include executive presentations followed by a question and answer session. It will be available via live webcast beginning at 10:00 a.m. Pacific Time, and an archive version will be available for six months. Both will be accessible by visiting Zendesk’s investor website at investor.zendesk.com.

  • Calculating The Fair Value Of Zendesk, Inc. (NYSE:ZEN)
    Simply Wall St.

    Calculating The Fair Value Of Zendesk, Inc. (NYSE:ZEN)

    Today we'll do a simple run through of a valuation method used to estimate the attractiveness of Zendesk, Inc...

  • Stonly grabs $3.5 million to make customer support more interactive
    TechCrunch

    Stonly grabs $3.5 million to make customer support more interactive

    Stonly is building a service for customer support teams so that they can share step-by-step guides to solve the most common issues users have. The startup just raised a $3.5 million funding round led by Accel with business angels also participating, such as Eventbrite CTO Renaud Visage and PeopleDoc founders Jonathan Benhamou and Clément Buyse. The startup isn’t building a chatbot for customer support — chatbots usually don’t understand what you mean and you end up contacting customer support anyway.

  • Salesforce Loses Co-CEO Block Who Propelled Growth Strategy
    Bloomberg

    Salesforce Loses Co-CEO Block Who Propelled Growth Strategy

    (Bloomberg) -- Salesforce.com Inc. Co-Chief Executive Officer Keith Block stepped down Tuesday after revamping the software maker’s growth strategy, helping fuel a fourfold increase in revenue during his tenure.Block garnered less public attention than founder and Chief Executive Officer Marc Benioff during his seven years at the market leader for customer-relations software, but took command of day-to-day operations behind the scenes. Block, promoted from president to chief operating officer to co-CEO with Benioff in August 2018, professionalized the sales organization, taking lessons from his 26-year stint at Oracle Corp. He persuaded Benioff the company should tailor software for different industries, which expanded the universe of customers. And, as co-CEO, Block allowed Benioff time to focus on his many political and philanthropic initiatives.“Keith has really inspired us to be much more committed to verticals and vertical solutions than ever before,” Benioff said on a conference call with analysts. “It’s going to be a huge part of his legacy here.”Benioff said he would partner with Block in his undisclosed “next chapter.” The former co-CEO will remain an adviser, the company said.“Keith Block’s departure as Salesforce.com CEO dims enthusiasm over a strong 4Q, as he’s been critical to successes over the past seven years and leaves a short-term vacuum,” Anurag Rana, an analyst at Bloomberg Intelligence, wrote in a research note. Salesforce shares declined about 2.5% in extended trading after the announcement.Despite Block’s departure, Benioff tried to reassure investors that Salesforce has a deep leadership bench. The company recently promoted Bret Taylor, the former product head, to chief operating officer and gave him additional responsibilities, suggesting he will become even more consequential in Block’s absence.Block’s focus on selling industry-specific software will remain prominent at the company, which also Tuesday announced a $1.3 billion acquisition of Vlocity Inc. to bolster that effort. Vlocity’s apps focus on six specific industries and help subscribers manage relationships with their customers, including T-Mobile US Inc. and TELUS Corp.Salesforce was an investor in the San Francisco-based startup founded by former Oracle executive David Schmaier. Vlocity’s software is built on Salesforce’s platform and Schmaier consulted Benioff and other Salesforce executives before starting the business, he said in a 2018 interview. Vlocity had a habit of locating its offices in Salesforce-occupied buildings, ensuring it would remain visible to the cloud-software pioneer.Vlocity’s current headquarters is in the Salesforce Tower, suggesting a relocation won’t be necessary if the deal closes as expected in the fiscal second quarter.Though Block was known for his sales acumen, he wanted to broaden his duties, which was part of the reason he took on a more diversified co-CEO role, Benioff said.Benioff and Block had sought to maintain Salesforce’s annual growth rates of about 25% through frequent acquisitions and international expansion. By the end of the fiscal year, the company is on target to have doubled its annual revenue over the past three years, spurred by snapping up MuleSoft Inc. in 2018 and Tableau Software Inc. in 2019.Sales will be as much as $21.1 billion in fiscal 2021, the San Francisco-based company said. Analysts projected $20.9 billion, according to data compiled by Bloomberg, which is at the top end of what the company had forecast in early December.In the fiscal fourth quarter, Salesforce reported Tuesday that revenue gained 35% to $4.85 billion, marking the second consecutive period of more than 30% year-over-year growth. Analysts, on average, projected $4.75 billion. Earnings, excluding some items, were 66 cents a share, topping analysts’ estimates of 56 cents.Revenue from Sales Cloud, the company’s flagship product, grew about 17% to $1.23 billion in the quarter ended Jan. 31. The company leads the market for sales-tracking software, but growth rates have slowed down, prompting Salesforce to diversify its business.Service Cloud sales increased 26% to $1.22 billion. The software maker offers this tool so companies can communicate with field employees and customers, a space where it faces competition from ServiceNow Inc., Zendesk Inc. and others.To contact the reporter on this story: Nico Grant in San Francisco at ngrant20@bloomberg.netTo contact the editors responsible for this story: Jillian Ward at jward56@bloomberg.net, Andrew Pollack, Edwin ChanFor more articles like this, please visit us at bloomberg.comSubscribe now to stay ahead with the most trusted business news source.©2020 Bloomberg L.P.

  • The Zacks Analyst Blog Highlights: Crowdstrike, Uber, Slack, Zendesk and Zuora
    Zacks

    The Zacks Analyst Blog Highlights: Crowdstrike, Uber, Slack, Zendesk and Zuora

    The Zacks Analyst Blog Highlights: Crowdstrike, Uber, Slack, Zendesk and Zuora

  • Value In The Cloud
    Zacks

    Value In The Cloud

    Value In The Cloud

  • Zendesk (ZEN) Lags Q4 Earnings Estimates
    Zacks

    Zendesk (ZEN) Lags Q4 Earnings Estimates

    Zendesk (ZEN) delivered earnings and revenue surprises of -9.09% and 0.91%, respectively, for the quarter ended December 2019. Do the numbers hold clues to what lies ahead for the stock?