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ServiceNow, Inc. (NOW)

NYSE - NYSE Delayed price. Currency in USD
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686.23-1.99 (-0.29%)
At close: 04:00PM EST
685.05 -1.18 (-0.17%)
After hours: 07:59PM EST

ServiceNow, Inc.

2225 Lawson Lane
Santa Clara, CA 95054
United States
408 501 8550

IndustrySoftware - Application
Full-time employees20,433

Key executives

NameTitlePayExercisedYear born
Mr. William R. McDermottChairman & CEO11.2MN/A1962
Mr. Chirantan Jitendra DesaiPresident & COO1.71MN/A1971
Mr. Frederic B. LuddyFounder & Director40kN/A1955
Ms. Gina M. MastantuonoChief Financial Officer1.41MN/A1970
Mr. Paul SmithChief Commercial Officer1.46MN/A1972
Mr. Kevin Thomas McBrideSenior VP, Corporate Controller & Chief Accounting OfficerN/AN/A1970
Mr. Pat CaseyCTO & EVP of Dev OpsN/AN/AN/A
Mr. Christopher BediChief Digital Information OfficerN/AN/A1975
Mr. Darren YipHead of Investor RelationsN/AN/AN/A
Mr. Russell S. ElmerGeneral Counsel & Secretary980.01kN/A1965
Amounts are as of 31 December 2022, and compensation values are for the last fiscal year ending on that date. Pay includes salary, bonuses, etc. Exercised is the value of options exercised during the fiscal year. Currency in USD.


ServiceNow, Inc. provides enterprise cloud computing solutions that defines, structures, consolidates, manages, and automates services for enterprises worldwide. The company operates the Now platform for workflow automation, artificial intelligence, machine learning, robotic process automation, process mining, performance analytics, electronic service catalogs and portals, configuration management systems, data benchmarking, encryption, and collaboration and development tools. It also provides information technology (IT) service management applications; IT service management product suite for enterprise's employees, customers, and partners; strategic portfolio management product suite; IT operations management product that connects a customer's physical and cloud-based IT infrastructure; IT asset management; and security operations that connects with internal and third party. In addition, the company offers integrated risk management product to manage risk and resilience; environmental, social and governance management product; human resources, legal, and workplace service delivery products; safe workplace suite products; customer service management product; and field service management applications. Further, it provides App Engine product; Automation Engine enables application to extend workflows; platform privacy and security product; procurement operations management suite; and professional and customer support services. The company serves government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products through direct sales team and resale partners. It has a strategic partnership with Celonis to help customers identify and prioritize processes that are suitable for automation. The company was formerly known as and changed its name to ServiceNow, Inc. in May 2012. The company was founded in 2004 and is headquartered in Santa Clara, California.

Corporate governance

ServiceNow, Inc.’s ISS governance QualityScore as of 1 December 2023 is 9. The pillar scores are Audit: 4; Board: 9; Shareholder rights: 5; Compensation: 10.

Corporate governance scores courtesy of Institutional Shareholder Services (ISS). Scores indicate decile rank relative to index or region. A decile score of 1 indicates lower governance risk, while 10 indicates higher governance risk.