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Telstra praised for providing free calls to earthquake affected countries: ‘Well done!’

Telstra customers will be able to make free calls and texts to Turkey and Syria following the devastating earthquakes.

The Telstra logo on the interior of a Telstra store.
Telstra is providing free calls and texts for those wanting to contact loved ones in Turney and Syria. (Source: Getty)

Telstra is giving Aussies free calls and texts to Turkey and Syria, after the countries were rattled by devastating earthquakes.

Telstra Group Executive, Consumer & Small Business Brad Whitcomb said the company wanted to do what it could to help those with families who had been affected.

“Like you, we’ve seen the devastating earthquakes that have affected Turkey and Syria. We know that when the unthinkable happens, your first thoughts go to your loved ones,” Whitcomb said in a note.

“Many with loved ones in Turkey and Syria will be wanting to get in touch, to connect and get information on their condition. We don’t want you to have to worry about the cost of these calls.”

From midnight February 7 to February 28, calls to the affected nations will be free of charge, Telstra said.

“That way, you can get the information you need and have one less thing to worry about,” Whitcomb said.

“If your calls do not immediately go through, keep in mind that potential infrastructure damage in the region may be the cause.”

Telstra’s announcement sparked praise on Facebook.

“Telstra, you get a lot of things wrong, but this isn't one of them. Well done!” one user said.

“Great Job. Much appreciated,” another said.

Devastating earthquakes

Rescuers have raced against time to pull survivors from the rubble before they succumb to cold weather just two days after an earthquake tore through the region.

The death toll climbed above 7,700 and was expected to rise further. The past two days have brought dramatic rescues, including small children emerging from mounds of debris more than 30 hours after Monday's pre-dawn quake.

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