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Taylor Swift fans warned of 'low act' costing $135K as hundreds of Aussies targeted ahead of Eras tour

The ACCC says hundreds of Swifties have been caught up in a scam as the record-breaking singer gears up to head Down Under.

As Aussie Swifties get ready to shake it off and scream until their voices give out, those who missed out on scoring a ticket to Taylor Swift’s Australian leg of the Eras Tour will likely be scanning every site and social media page for a last-minute seat. But their desperate search comes with a warning.

The record-breaking singer will visit Sydney and Melbourne next month. She will be doing three shows at the Melbourne Cricket Ground and four performances at Accor Stadium, and there will no doubt be tears and memories made.

But, the Australian Competition and Consumer Commission (ACCC) has issued a warning to fans seeking tickets to make sure there are no sad tears and bad memories made.

The ACCC has already seen 273 people scammed in the lead-up to the Australian concert dates, with more than $135,000 lost.

Have you fallen victim to a scam about Taylor Swift’s Eras Tour? Contact

Taylor Swift performs onstage for the opening night of her Eras Tour at State Farm Stadium on March 17, 2023 in Swift City, ERAzona (Glendale, Arizona). (Source by Getty Images for TAS Rights Management)
Taylor Swift fans have been warned not to buy tickets from strangers on social media after more than 270 people were scammed. (Source: Getty Images)

ACCC deputy chair Catriona Lowe said: “The Eras Tour is the hottest ticket in town this summer and scammers are seizing the opportunity to dupe Australian Swifties looking to buy resale tickets.

“This scam is a low act, seeking to take advantage of fans, many of whom are young and are desperately trying to secure a ticket to make their dream of seeing Taylor Swift live come true.”

Fans wanting a ticket have been told to take a second to think before they hand over their hard-earned cash.


The social media posts advertising seats appear to be very genuine. Someone will say they have a single ticket or several and are selling them at cost because they can no longer attend the concert. The cheapest tickets have set fans back by $79.90, while the A Reserve seats cost $379.90. Scam sellers might even pressure you into transferring the money quickly, due to the high demand for the tickets, or ask for a bit more cash to account for changing the name of the ticket.

The ACCC said you should avoid sending money to someone you didn’t know on social media because there was a high chance you could get scammed. The best course of action is to buy tickets from an authorised ticket seller because they have systems in place to ensure you don’t become a victim.

You can also try to search the person’s name or username to see if others have reported them as being a scammer.

Scammers have also been known to hack into someone's social media account and pretend to sell a fake ticket to a friend.

If you have fallen prey to one of these scams, you should contact your bank as soon as possible and give them the details of what happened. You can also reach out to the social media platform or website where you saw the fake tickets being sold.

The Eras Tour saw unprecedented demand when the singer announced she was coming to Australia. More than one million people signed up for presale codes and when tickets for the seven shows eventually became available, they were all snatched up in one day.

Globally, it has become the highest-grossing tour of all time and has surpassed $1 billion in revenue.

How do I protect myself from scammers?

Aussies lost a record $3.1 billion to scammers last year, an 80 per cent increase on the previous year.

Scamwatch warn to beware of the following scenarios:

  • It’s an amazing opportunity to make or save money

  • Someone you haven’t met needs your help - and money

  • The message contains links or attachments

  • You feel pressured to act quickly

  • They ask you to pay in an unusual or specific way

  • They ask you to set up new accounts or Pay ID

What should I do if I think I’ve been scammed?

Contact your bank and report the scam. Ask them to stop transactions and stop sending any money.

Report the scam to Scamwatch here and make an official complaint to police here.

Watch out for follow up scams, particularly ones promising they can get your money back. Scamwatch warned one in three victims of a scam are scammed more than once.

Lastly, get support for yourself. You can talk to a financial counsellor or reach out to BeyondBlue on 1300 22 4636 or here for an online chat or Lifeline for crisis support online here on 13 11 14.

You can also contact IDCARE to “reduce the harm they experience from the compromise and misuse of their identity information by providing effective response and mitigation”.