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South Africa IT Industry Report 2020 with Profiles of Dimension Data, Datatec, EOH, Spark ATM Systems, Lumbro Time Systems, Intel, IBM and Cisco -

·5-min read

The "The IT Industry in South Africa 2020" report has been added to's offering.

This report focuses on the IT industry, including hardware manufacturing, assembly, and supply; software development and supply; and retail sales of hardware and software.

The report includes comprehensive information on the state and size of the sector, corporate action in South Africa and on the continent, private sector and government initiatives relating to online and technology-driven learning and e-commerce during lockdown and research and development.

There are profiles of 108 companies including local divisions of international players such as Intel, IBM and Cisco, major homegrown companies such as Dimension Data, Datatec and EOH and specialised companies such as Spark ATM Systems and Lumbro Time Systems.

The IT Industry:

Technology and internet connectivity have helped to maintain business continuity, keep children in education and ensure online access to essential goods and services during the coronavirus pandemic. However, the pandemic has also exposed significant areas of digital inequality and exclusion in areas without internet access.

It is estimated that that there are more than 20,000 companies in the ICT sector that contributes approximately 8% to South Africa's GDP. South Africa's IT sector is generally robust, has access to the latest technologies and methodologies and underpins the operations of most other sectors of the economy. There is, however, a significant shortage of specialised skills in the sector.


Lockdown restrictions resulted in increased adoption of digitalisation of business processes, remote working, e-learning, e-commerce, e-banking, e-payment services, e-insurance, tele-medicine and virtual events resulting in a higher demand for IT technologies and services to support these activities.

Many sectors may permanently embrace working from home, which may lead to additional revenue for the IT sector. Commentators indicate that lockdowns catapulted e-commerce forward by at least five years. However, cybersecurity risks have increased as home users may not have effective security systems.

Key Topics Covered:

1. Introduction

2. Description of the Industry

2.1. Industry Value Chain

2.2. Geographic Position

3. Size of the Industry

4. State of the Industry

4.1. Local

4.1.1. Corporate Actions

4.1.2. Regulations

4.1.3. Enterprise Development and Socio-Economic Development

4.2. Continental

4.3. International

5. Influencing Factors

5.1. Economic Environment

5.2. Coronavirus

5.3. It-Related Government Initiatives

5.4. It Investment in the Education Sector

5.4.1. Government

5.4.2. Private Sector

5.5. E-Learning: Initiatives to Address the Impact of Coronavirus on the Education Sector

5.6. Smart Provinces and Smart Cities

5.7. Technology, Research and Development (R&D) and Innovation

5.8. Labour

5.9. Cybersecurity and Crime

5.10. Environmental Concerns

5.11. Cyclicality

5.12. Electricity Supply Constraints

6. Competition

6.1. Barriers to Entry

7. SWOT Analysis

8. Outlook

9. Industry Associations

10. References

10.1. Publications

10.2. Websites

Appendix - Summary of Notable Players

  • 4Sight Holdings Ltd

  • Accenture (South Africa) (Pty) Ltd

  • Aci Global Ltd

  • Active Track (Pty) Ltd

  • Adaptit Holdings Ltd

  • Afrihost Sp (Pty) Ltd

  • Allied Electronics Corporation Ltd

  • Alviva Holdings Ltd

  • Aolc On-Line (Pty) Ltd

  • Ayo Technology Solutions Ltd

  • B D Silks Cc

  • Barone Budge and Dominick (Pty) Ltd

  • Bidvest Office (Pty) Ltd

  • Blue Label Telecoms Ltd

  • Business Connexion (Pty) Ltd

  • Daddy's Deals (Pty) Ltd

  • Datatec Ltd

  • Dimension Data (Pty) Ltd

  • Direct Transact (Pty) Ltd

  • Document Warehouse (Pty) Ltd (The)

  • Easypay (Pty) Ltd

  • Ecentric Payment Systems (Pty) Ltd

  • Eoh Holdings Ltd

  • Ers Biometrics (Pty) Ltd

  • Face Technologies (Pty) Ltd

  • Faranani It Services (Pty) Ltd

  • Flash Mobile Vending (Pty) Ltd

  • Gijima Group Ltd

  • Hewlett-Packard South Africa (Pty) Ltd

  • Ibm South Africa (Pty) Ltd

  • Intel South Africa Corporation

  • International Time and Access Technologies Cc

  • Iron Mountain South Africa (Pty) Ltd

  • Iron Mountain South Africa Information Management (Pty) Ltd

  • Iron Mountain South Africa Records Management (Pty) Ltd

  • It-Dynamics (Pty) Ltd

  • Itec Sa (Pty) Ltd

  • Kid Zone (Pty) Ltd (The)

  • Lightstone Consumer (Pty) Ltd

  • Loot Online (Pty) Ltd

  • Mondial It Solutions (Pty) Ltd

  • Morvest Group (Pty) Ltd

  • Mustek Ltd

  • Nomad Information Systems (Pty) Ltd

  • Onedayonly Offers (Pty) Ltd

  • Oracle Corporation (South Africa) (Pty) Ltd

  • Pbt Group Ltd

  • Prism Payment Technologies (Pty) Ltd

  • Qck Lezmin 4648 Cc

  • Ricoh South Africa (Pty) Ltd

  • Sage South Africa (Pty) Ltd

  • Sas Institute (Pty) Ltd

  • Sbe International Sa (Pty) Ltd

  • Setcom (Pty) Ltd

  • Takealot Online (Rf) (Pty) Ltd

  • Teraco Data Environments (Pty) Ltd

  • Time and Attendance Solutions (Pty) Ltd

  • Time Attendance and Access Control Cc

  • Trac Tech (Pty) Ltd

  • Transaction Control Technologies (Sa) (Pty) Ltd

  • Trillobate Marketing (Pty) Ltd

  • Trustlink (Pty) Ltd

  • Unilever South Africa (Pty) Ltd

  • Verifone Africa (Pty) Ltd

  • Virdi Distribution Sa (Pty) Ltd

  • Visio Pix (Pty) Ltd

  • Vsolution (Pty) Ltd

  • Wizzit Payments (Pty) Ltd

  • Xneelo (Pty) Ltd

  • Acer Africa (Pty) Ltd

  • Alviva Holdings Ltd

  • Aolc On-Line (Pty) Ltd

  • Asustek Computer Inc

  • Bidvest Office (Pty) Ltd

  • Chm Vuwani Computer Solutions (Pty) Ltd

  • Cocre8 Technology Solutions (Pty) Ltd

  • Dell Computer (Pty) Ltd

  • Esquire System Technology (Pty) Ltd

  • Evetech (Pty) Ltd

  • Hisense Sa Sales Holdings (Pty) Ltd

  • Huawei Technologies Africa (Pty) Ltd

  • Intel South Africa Corporation

  • Itec Sa (Pty) Ltd

  • Jd Consumer Electronics and Appliances (Pty) Ltd

  • Lenovo (South Africa) (Pty) Ltd

  • Lg Electronics S a (Pty) Ltd

  • Microsoft (S A) (Pty) Ltd

  • Mustek Ltd

  • Oracle Corporation (South Africa) (Pty) Ltd

  • Ricoh South Africa (Pty) Ltd

  • Samsung Electronics South Africa (Pty) Ltd

  • Tarsus Distribution (Pty) Ltd

  • Wootware Computers (Pty) Ltd

For more information about this report visit

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Laura Wood, Senior Press Manager
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