Yahoo Finance OOMA Boosts Communications for SMBs With Ooma Office Upgrade
Ooma, Inc. OOMA, a smart communications platform for businesses and consumers, has announced significant updates to its Ooma Office business phone and communications service. These enhancements are designed to bolster customer engagement and team collaboration for small-to-medium-sized businesses (SMBs).
Ooma Office is a scalable and affordable service. The latest updates aim to help SMBs compete more effectively with larger enterprises. Key features now available include a "Contact Us" widget, an auto-dialer and online whiteboards for videoconferencing.
The "Contact Us" widget allows website visitors to submit their contact information and a message directly through a pop-up form. Employees can respond immediately via a desktop or mobile app. This feature enhances customer interaction by streamlining the communication process.
The auto dialer is tailored for customer support, sales and accounts receivable teams, enabling them to handle large volumes of outbound calls efficiently. Calls are queued from a pre-loaded spreadsheet, increasing productivity as agents can seamlessly move from one call to the next while taking notes.
Additionally, Ooma Office now supports scheduled messages, allowing businesses to plan SMS communications in advance. This is particularly useful for service managers who need to send customer notifications during business hours despite preparing them over the weekend.
The Call Park feature has also been expanded to desktop and mobile apps. Users can manage multiple inbound calls, placing them on hold for later resumption or pick-up by other team members. This feature improves call handling flexibility and efficiency.
For videoconferencing, Ooma Office introduces an online whiteboard tool, enabling users to collaborate in real-time using various pens, text tools and shapes. Team chat functionality is now available on the mobile app, extending the collaborative capabilities of the desktop app to mobile users.
Ooma Office is available in three pricing tiers: Essentials at $19.95, Pro at $24.95 and Pro Plus at $29.95 per user per month. All new features are included in Ooma Office Pro Plus, with select features also available in Ooma Office Pro.
These enhancements, provided at no additional cost to Pro and Pro Plus users, demonstrate Ooma's commitment to bridging the technology gap for SMBs, offering tools that were once exclusive to larger organizations. This, in turn, is likely to attract more SMBs seeking advanced, cost-effective communication solutions.
The stock has lost 33.9% in the past year against the industry’s growth of 54.4%.
Image Source: Zacks Investment Research
Zacks Rank & Key Picks
Ooma currently carries a Zacks Rank #3 (Hold).
You can see the complete list of today’s Zacks #1 Rank (Strong Buy) stocks here.
Arista Networks, Inc. ANET, sporting a Zacks Rank #1, is likely to benefit from strong momentum and diversification across its top verticals and product lines. The company has a software-driven, data-centric approach to help customers build their cloud architecture and enhance their cloud experience. Arista has a long-term earnings growth expectation of 15.7% and delivered an earnings surprise of 15.4%, on average, in the trailing four quarters.
It holds a leadership position in 100-gigabit Ethernet switching share in port for the high-speed datacenter segment. Arista is increasingly gaining market traction in 200- and 400-gig high-performance switching products and remains well-positioned for healthy growth in data-driven cloud networking business with proactive platforms and predictive operations.
NVIDIA Corporation NVDA, sporting a Zacks Rank #1, is another key pick in the broader industry. It is the worldwide leader in visual computing technologies and the inventor of the graphic processing unit, or GPU. Over the years, the company’s focus has evolved from PC graphics to AI-based solutions that now support high-performance computing, gaming and virtual reality platforms.
The company’s GPU platforms are playing a major role in developing multi-billion-dollar end-markets like robotics and self-driving vehicles. NVIDIA has a long-term earnings growth expectation of 30.9% and delivered an earnings surprise of 18.4%, on average, in the trailing four quarters.
Motorola Solutions, Inc. MSI, carrying a Zacks Rank #2 (Buy) at present, delivered an earnings surprise of 7.5%, on average, in the trailing four quarters. It has a long-term earnings growth expectation of 9.5%.
Motorola provides services and solutions to government segments and public safety programs, along with large enterprises and wireless infrastructure service providers. It develops and services both analog and digital two-way radio, voice and data communications products and systems for private networks, wireless broadband systems and end-to-end enterprise mobility solutions to a wide range of enterprise markets.
Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report
NVIDIA Corporation (NVDA) : Free Stock Analysis Report
Motorola Solutions, Inc. (MSI) : Free Stock Analysis Report
Arista Networks, Inc. (ANET) : Free Stock Analysis Report
Ooma, Inc. (OOMA) : Free Stock Analysis Report
