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Netflix embroiled in new phishing scam

Netflix embroiled in new scam. Source: Getty/MailGuard
Netflix embroiled in new scam. Source: Getty/MailGuard

A new phishing email asking users to update their payment information on Netflix has been making the rounds since the 29th of October in a bid to harvest users’ credit card data, according to MailGuard.

The email, which contains the Netflix logo, informs users that a change has been ‘noticed’ in their Netflix account, and they are advised to update their payment information immediately, with a link provided to do so.

New Netflix phishing scam. Source: MailGuard
New Netflix phishing scam. Source: MailGuard

Recipients who click on the link are directed to a Netflix branded log-in page, and when they sign in, they’re asked for their card details.

New Netflix phishing scam. Source: MailGuard
New Netflix phishing scam. Source: MailGuard

“This is also a phishing page designed to harvest confidential payment data of users,” MailGuard stated.


“Cybercriminals have taken great pains to incorporate the exact colour scheme, logo, fonts and popular images commonly found in Netflix pages in a bid to convince the user that the email is actually originating from the entertainment company.”

But while it may look legitimate on the surface, MailGuard stated there are some pretty clear red flags.

“There are several grammatical and spelling errors within the body, such as “update payment information to Netflix”. Spacing errors are also present throughout the email, a trait that is expectedly not likely to be present if the email was, in fact, being sent from a well-established organisation such as Netflix.”

It’s not the first time Netflix users have been targeted by scam emails.

In September this year, Netflix users received an email that told them their subscription had been cancelled, and prompted them to reactivate their subscription - and hand over their details.

If you received the email, MailGuard says always avoid clicking links in emails that are not addressed to you by name, have poor English or omit personal details.

“MailGuard urges email users to remember that cybercriminals prey on the brands that we trust and love, like Netflix. It's wise to always be skeptical of messages from unfamiliar senders asking you to log into your accounts.”

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