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NAB investigating staff underpayments

NAB is paying $1.3 million to 1500 current and former staff after discovering underpayments

National Australia Bank staff have been urged to review their pay after the bank said it had found underpayments to about 1500 employees.

The Finance Sector Union (FSU) on Monday called on members at NAB to take part in an urgent audit to determine the extent of the staff underpayment.

This follows the bank last week saying it had set up an independent investigation into payments to current and former employees.

NAB group executive for people and culture, Susan Ferrier, last week emailed staff to say the bank had hired law firm King & Wood Mallesons and audit firm PwC to conduct a review of problems with its payroll system.

The lender identified payment problems about 1500 staff and is finalising a payout totalling $1.3 million, including superannuation and interest, as compensation.

"We take paying our colleagues their full entitlements extremely seriously and it is unacceptable and simply not good enough that we have not always delivered on that promise. I regret these errors and apologise," Ms Ferrier said in the email.

The issue mainly relates to Group 3 & 4 staff being rostered for a weekly 40-hour weeks instead of the contracted 38 hours.

FSU's Wendy Streets said this had been a long-running issue and union members at NAB were being asked to document any concerns they had about their pay to be then passed on to investigators.

She estimates the number of underpayed people could far exceed 1500.

"The FSU previously sought a legal opinion which justified our concerns about underpayment problems at the bank and payment of contracted workers is now one of several significant issues which will be investigated by consultants PWC and KWM," she said.

Australia's third-largest bank is the latest major company to investigate staff underpayments.

Others that have had to pay back millions of dollars to staff in recent months include Qantas, Woolworths, Wesfarmers and Super Retail, as wage scandals have particularly engulfed the hospitality and retail sectors in recent years.