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Menulog will now accept Deliveroo vouchers

Deliveroo worker on bicycle.
Menulog has announced it will accept Deliveroo vouchers, after the food delivery service shut down this week. (Source: Reuters)

Thousands of Aussies who have leftover Deliveroo vouchers will be able to redeem them with Menulog, after Deliveroo suddenly exited the industry this week.

Menulog, a competing food delivery service, today announced it would honour unused Deliveroo vouchers, gift cards and account credit.

“We expect there will be a lot of customers with unused Deliveroo vouchers and gift cards, so we would like to give them the opportunity to redeem those vouchers on their next Menulog order,” Menulog managing director Morten Belling said.

Menulog will honour vouchers up to $75 and customers have until December 31 to use them on the Menulog app.

The platform said it will round up the voucher amount. So, if you have $17 Deliveroo voucher, it will give you a $20 voucher for Menulog.

Customers with unused Deliveroo vouchers, gift cards or account credit, will need to register with Menulog first. This can be done by sending a DM to the Menulog Facebook page with a screenshot of the account with the voucher, gift card or account credit.

Menulog will also give Deliveroo workers expedited set-up through Menulog, while impacted restaurants and grocery partners have been encouraged to get in touch with the platform.

Food delivery services fold

Deliveroo entered into administration in Australia on Wednesday afternoon, impacting more than 15,000 jobs.

“We have today made the sad announcement that we are leaving Australia. This has been a very difficult decision to make,” the company said.

Deliveroo said it couldn’t compete in the Australian market unless it made a “disproportionate level of investment”.

Grocery delivery service VOLY has also announced its closure in Australia overnight, after entering the market in 2020.

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