Major change for myGov

·2-min read
myGov app screen.
The myGov app has launched. Here's what it features. (Source: myGov)

The myGov app has launched today, giving millions of Aussies the ability to easily access government services through their mobile phones.

Minister for Government Services Bill Shorten said the myGov app would make accessing services simpler, easier and quicker.

“Today’s announcement means no more annoying myGov inbox announcements that send you somewhere else to go somewhere else,” Shorten said when launching the app, according to public sector news service The Mandarin.

The app promises a simpler sign-in process, with Aussies able to sign in using a 6-digit PIN, fingerprint or face recognition.

Within the app, Aussies can view their myGov messages and access linked government services, such as Centrelink, Medicare and the Australian Taxation Office.

“This shouldn’t be revolutionary news, but in government services we have just taken a quantum leap forward in this country,” Shorten said.

There is also a digital wallet where Aussies can store government cards and certificates. Items in the wallet will get a QR code, which providers can scan and check.

Aussies can currently store Centrelink concession and health care cards in the wallet, as well as their international COVID-19 vaccination certificate.

Shorten said the Government would look at adding Medicare cards by March next year. The Government is also hoping to add additional features and improvements over time.

The myGov app can be downloaded now via the App Store and on Google Play. Aussies will need a myGov account to set up the app.

The myGov app is not the same as the myGovID app, which is used to prove your identity online.

myGov overhaul

It follows changes to the myGov website earlier this year, with the site given the new look and layout.

Changes included a personalised homepage to make it easier to see messages and linked services in one place.

The website also added information about government payments and services based on life events, such as raising kids, ageing, work, education, and health and disability.

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