Victoria's triple zero service operator is calling for telecommunications regulators to introduce technology which identifies the location of mobile phones.
The State's Emergency Services Telecommunications Authority says callers from land lines are likely to get help more quickly.
It is urging regulators to adopt technology in use overseas.
The general manager of Victoria's triple zero operator, Andrew Wellwood, says it will be a worthwhile investment.
"It probably is expensive, but certainly we think the community's safety is more important," he said.
"Other countries introduced this some time ago.
He says local companies seem to be resisting its introduction.