A parliamentary inquiry into workplace bullying has urged the Federal Government to set up a national service to provide practical advice on what constitutes bullying and how to deal with it.
The service would include a hotline where both employees and employers could receive help to prevent and resolve cases of bullying.
The inquiry by the House of Representatives Standing Committee on Education and Employment received more than 300 written submissions, mainly from workers who had experienced the problem first-hand.
Other recommendations of the committee's report, titled "Workplace Bullying: We just want it to stop", include providing online training packages for employers and on-site help for workplaces where bullying is known to be rife.
Workplace Relations Minister Bill Shorten, who established the inquiry, says bullying is a serious workplace safety issue and he will consider the recommendations quickly.
"One thing I do know, is that workplace bullying is a real issue," Mr Shorten said.
"Repeated unreasonable conduct which leaves people feeling disempowered and unhappy is absolutely not to be accepted.
"There needs to be zero tolerance for workplace bullying, so I think that this parliamentary committee is getting a positive issue up on the national stage." The committee's chair, Amanda Rishworth, says bullying occurs "far too frequently" in Australian workplaces, and all industries are affected.
"We discovered throughout the inquiry that prevention and early intervention is critical," Ms Rishworth said.
"A chief concern of witnesses was the lack of clarity about what to do and where to go for help." The parents of a young cafe worker who took her own life after enduring persistent workplace bullying, renewed their calls for uniform national laws making such bullying a criminal offence.
Damian Panlock, whose 19-year-old daughter Brodie committed suicide after being bullied at work, says Victorian laws making bullying a criminal offence should be expanded nation-wide.
"The borders have to stop," he said.
"There's no borders in Australia when it comes to bullying." Ms Panlock's mother Rae says there are too many victims of workplace bullying.
"Brodie was relentlessly bullied day in, day out at work until she ultimately took her own life," she said.
The Productivity Commission estimates that workplace bullying could cost Australia between $6 billion and $36 billion a year.