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Flight Centre reopening 35 stores as travel returns

Flight Centre store front.
Flight Centre will reopen 35 of its stores across Australia and is looking for more than 200 new staff. (Source: Getty)

Flight Centre will reopen 35 retail stores across Australia, including in Queensland, New South Wales and Victoria, and is looking to hire more than 200 new staff.

The reopenings kicked off in Brisbane, with the Cleveland and Bulimba stores opening back up on Monday, after being put into ‘hibernation’ due to COVID.

The Greenslopes store is set to follow on November 14.

“At a time when regional and suburban communities in Australia are witnessing services such as banking and telecommunications closing branches and becoming available only online, Flight Centre will continue to provide customers with the choice,” Flight Centre Australia general manager Brent Novak said.

The company will continue to offer brick-and-mortar stores so Aussies can get “customer service with a human touch”, alongside their online and call centre services.

Flight Centre will have 338 locations in Australia once the stores have reopened. The company is looking to fill 179 travel consultant positions and 25 team leader roles.

Flight Centre previously confirmed the following stores would reopen:

  • NSW: Terrigal, The Junction, Lane Cove, Forestway, Darlinghurst, Leichhardt, Lismore, Camden

  • VIC: Ashburton, Eltham, Balwyn, Casey, Croydon, Hampton, Hawthorn, Elwood, Docklands

  • QLD: Ascot, Noosa, Ashgrove, Bulimba, Cleveland, Paddington, Greenslopes, Rose City Warwick

  • SA: Glenelg, Norwood

  • WA: F&B Raine Square, F&B Cottesloe

  • TAS: Centrepoint Hobart, Rosny, Kings Meadows

  • ACT: Manuka

  • NT: Casuarina, Alice Springs

It intends to have all ‘hibernated’ stores reopened and trading prior to the Christmas period.

International travel ramping up

It’s been one year since Australia’s international travel ban was lifted and overseas travel is starting to pick back up.

The latest data from the Australian Bureau of Statistics shows we are about halfway back to pre-pandemic levels.

As for where Aussies are flocking to, the top destinations in August were New Zealand, Indonesia and the UK.

This was followed by the USA, Fiji and Thailand, based on short-term resident returns.

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