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‘Do not click’: Bunnings loyalty email is a scam

·2-min read
A excerpt from the fake Bunnings email and the Bunnings warehouse logo on the side of a building.
Bunnings customers have been warned to avoid a scam about a Bunnings loyalty program (Source: Getty/Scamwatch)

If you receive an email purporting to be from Bunnings giving you access to its loyalty program, delete it immediately, the ACCC’s Scamwatch has said.

The email, which uses the Bunnings logo, is a fake and is designed to steal your personal information, Scamwatch has warned.

In a tweet, Scamwatch said it had received a number of reports about the scam email and warned Aussies not to click on it.

“This is an attempt to steal your personal information. Do not click on the links in these emails and delete them immediately,” Scamwatch said.

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Bunnings doesn't have a loyalty program, so any email claiming to offer you access for free is fake and should be deleted immediately.

Screenshot of the fake Bunnings email
Bunnings does not have a loyalty program (Source: Scamwatch)

What to do if you’ve been scammed

If you've lost money to a scam or given out your personal details to a scammer, you're unlikely to get your money back, Scamwatch warns.

However there are steps you can take straight away to limit the damage and protect yourself from further loss.

Contact your financial institution

If you've sent money or shared your banking details with a scammer, contact your financial institution immediately, Scamwatch said.

They may be able to stop a transaction, or close your account if the scammer has your account details.

Your credit card provider may be able to perform a 'charge back' (reverse the transaction) if your credit card was billed fraudulently.

“If you're not sure if you're being scammed, stop sending money. Scammers will keep asking for more money until you stop,” Scamwatch said.

  • Also watch: The best ways to avoid being caught in crypto scams

Report the scam

If you think you have been the victim of a scam you should make a report to the ACCC via the Report a scam page.

You can also report a scam to the appropriate agency to help them warn the community about the potential scam and take action to disrupt it.

For more information about online safety and security and an Australian Government directory for where to get help see the Be safe Be alert online quick reference guide.

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