Cruise company probe after revellers left high and dry

A Sydney cruise company is still accepting bookings despite leaving people stranded at Darling Harbour on New Year's Eve.

The Department of Fair Trading has launched an investigation.

The Castle Hill company Eve Harbour Cruises promised a night to remember for up to $450 a ticket.

But as the midnight fireworks came and went, about 150 people realised the charter boat MV Eve was not going to arrive.

The company's director, Allen Yousif, has blamed mechanical difficulties and says he has avoided calls from customers because of angry comments directed towards him on social media.

The assistant commissioner of Fair Trading, Robert Vellar, says that is not good enough.

"He has continued to take deposits and money for trips, knowing full well that the trips won't be able to be made," he said.

The department has warned people not to deal with the company.

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