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Centrelink warns of payment changes: 'We want to help you plan'

Centrelink service centres will be closed over the Easter long weekend.

Australian currency and the Centrelink logo on the exterior of a building.
Centrelink service centres will be closed over the Easter public holidays. (Source: Getty)

Centrelink recipients have been warned to be aware of service centre closures over the upcoming Easter public holidays.

Services Australia said Centrelink payment and reporting dates may change because service centres would be closed on Good Friday (April 7, 2023) and Easter Monday (April 10, 2023).

“We want to help you plan so you still get paid. You may need to report your income early so we can pay you during this closure. We may pay you early,” Services Australia said.

In addition, service centres will also be closed on April 25 for the Anzac Day public holiday.

Centrelink recipients can still use their Centrelink online account through myGov to do any of the following:

“You can also use our Express Plus mobile apps and phone self service,” Services Australia said.

“You can still report your income to us, even when we’re closed. However, if you do this on a public holiday we’ll pay you after the public holiday.”

Those who choose to report their income early in the assessment period will need to include what they expect to be paid for the full period.

“You must also do this for any other changes that may affect your payment. If you make a mistake, you can correct your report within 14 days, or when you next report,” Services Australia said.

“If you report after your assessment period, we’ll pay you after you report to us. You may want to do this so you can be sure of your employment income or changes to your circumstances.”

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