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CBA suffers yet ANOTHER outage

·Personal Finance Editor
·2-min read
CBA building, frustrated woman and CBA tweet
This is the fourth outage CBA customers have suffered in as many months (Source: Getty/Twitter)

The Commonwealth Bank of Australia has reported yet another service outage affecting some customers - marking the fourth outage since March 2021.

Customers have been left furious, taking to Twitter to complain about the most recent outage with many saying they will simply transfer to another bank.

CBA said it was made aware of some customers experiencing difficulties accessing its services and said it was urgently investigating.

“We apologise and thanks for your patience, we’ll provide an update soon,” the bank said.

CBA reported the outage at 11:45am AEST and by 1:45pm AEST the bank said services should be resuming for most customers.

"Our services are beginning to return to normal however some customers may be experiencing a delay with payment transfers," CBA said.

"We apologise for any inconvenience this has caused and appreciate your patience."

Previous CBA outages

The first incident this year came in March when some CBA customers were unable to access their Netbank services.

Then in April this year CBA customers across the country were unable to use their cards after it suffered another major online outage.

In June, CBA was caught up in a major outage that affected numerous banks and companies.

ANZ, CommBank and Westpac were all affected as well as St George, Bank of Melbourne and Bank SA, Australia Post, Telstra and the NBN.

Around a week later on 23 June, CBA customers were left frustrated yet again when they were unable to access their accounts through the CommBank app or NetBank, or make any transactions.

In response CBA was giving affected customers $50 apology payments, though some customers who claim they were affected have complained about not receiving the payment.

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