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Australia’s best bank isn’t even Australian

Eliza Bavin
·1-min read
Melbourne Australia - July 2, 2017: People use ATM at Southern Cross railway station Melbourne.
(Source: Getty)

The best bank in Australia is headquartered in the Netherlands and the big four failed to even make the top 10, according to a new report.

The Forbes World's Best Banks list has shown ING Group, which is based in Amsterdam, is the number one bank in Australia.

Forbes, in partnership with market research firm Statista, surveyed over 43,000 customers around the world for their opinions on their current and former banking relationships.

Banks were rated on general satisfaction and key attributes like trust, fees, digital services and financial advice.

ING Group took out the top spot for Australia, followed by little-known Newcastle Permanent Building Society in second place and even lesser-known Greater Bank in third.

Australia’s top 10:

  1. ING Group

  2. Newcastle Permanent Building Society

  3. Greater Bank

  4. Heritage Bank

  5. Beyond Bank

  6. HSBC Holdings

  7. Bendigo Bank

  8. Bank SA

  9. Suncorp

  10. People’s Choice Credit Union

CommBank only just missed out, coming in at number 11. NAB is number 16, ANZ is in 18th position and Westpac doesn't even make the list.

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